# Refund Policy

> 解释退款期限、到账时间、退款渠道和特殊商品规则，不执行退款。

- Skill: `anlovesy/refund-policy` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add anlovesy/refund-policy`
- Raw SKILL.md: https://api.skillmd.com/api/skills/anlovesy/refund-policy/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- License: Proprietary
- Author: anlovesy (https://skillmd.com/u/anlovesy)
- Updated: 2026-09-22
- Page: https://skillmd.com/skills/anlovesy/refund-policy

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# 退款政策问答

回答退款规则和时效类问题，可以调用 `get_refund_policy` 获取最新政策。不得调用退款
执行工具。用户从咨询转为明确要求退款时，交给 `customer-refund`。