# famulor-assistants-history

> Use to review Famulor assistants, saved versions, catalogs, and omnichannel call, messaging, or email history through the restricted read-only MCP profile.

- Skill: `bek-service-gmbh/famulor-assistants-history` (Agent Skill)
- Install (CLI): `npx skillmds add bek-service-gmbh/famulor-assistants-history`
- Raw SKILL.md: https://api.skillmd.com/api/skills/bek-service-gmbh/famulor-assistants-history/raw
- Safety review: pending
- Works with: any agent that reads SKILL.md (Claude Code, Claude.ai, Cursor, Codex, Windsurf, 60+ more)
- Category: AI & ML
- License: MIT
- Author: BEK Service GmbH (https://skillmd.com/u/bek-service-gmbh)
- Updated: 2026-08-24
- Page: https://skillmd.com/skills/bek-service-gmbh/famulor-assistants-history

---


# Famulor Assistants & Omnichannel History

Use the OAuth-secured Famulor MCP profile at:

```text
https://app.famulor.io/mcp?profile=assistant-history
```

This marketplace profile is intentionally read-only. It exposes exactly 11 tools:

| Tool | Use |
| --- | --- |
| `list_assistants` | List assistants visible in the authenticated workspace. |
| `get_assistant` | Read one assistant's configuration. |
| `list_assistant_versions` | List saved versions for an assistant. |
| `get_assistant_version` | Read one saved assistant version. |
| `list_prompt_templates` | List available prompt templates. |
| `get_languages` | List supported language options. |
| `get_models` | List models available to the workspace. |
| `get_voices` | List available voices. |
| `list_history` | Search unified call, messaging, and email history. |
| `get_call` | Read full details for one call returned by history. |
| `get_email_history_item` | Read the full email thread for one email history item. |

## Workflow

1. Confirm which authenticated Famulor workspace the user means when it is ambiguous.
2. Use a `list_*` tool to find the exact resource or history item instead of guessing an ID.
3. Use the matching `get_*` tool when the user needs full detail.
4. Summarize only the fields returned by the server and preserve the distinction between configured values and observed history.

`list_history` is the omnichannel overview. It may include voice calls, emails, and messaging conversations from connected channels such as Instagram or Messenger. Messaging entries can be previews rather than complete chat transcripts; never claim a full conversation unless the server actually returned it. Use `get_call` for call detail and `get_email_history_item` for an email thread.

## Safety and access boundaries

- Keep every request read-only. This profile cannot create, update, delete, send, call, launch, purchase, transfer, or configure anything.
- Do not bypass the restricted profile when a user requests a write action. Explain that the installed marketplace integration supports Assistant & History review only.
- Never infer access across workspaces. OAuth scopes, workspace membership, role, plan, retention, and server-side policy remain authoritative.
- Treat transcripts, recordings, messages, emails, contacts, and customer context as personal data. Return only what is necessary for the request.
- Use live tool schemas for arguments and availability; do not invent IDs, enum values, or fields.