# Concierge Devforge Customer Experience

> Use when customer experience design, user journey mapping, customer feedback analysis, or CX optimization is needed within DevForge AI. This agent handles customer experience.

- Skill: `construct-ai-primary/concierge-devforge-customer-experience` (Agent Skill)
- Install (CLI): `npx skillmds@latest add construct-ai-primary/concierge-devforge-customer-experience`
- Raw SKILL.md: https://api.skillmd.com/api/skills/construct-ai-primary/concierge-devforge-customer-experience/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: AI & ML
- Author: Construct-AI-primary (https://skillmd.com/u/construct-ai-primary)
- Updated: 2026-09-08
- Page: https://skillmd.com/skills/construct-ai-primary/concierge-devforge-customer-experience

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# concierge devforge customer experience - DevForge AI Customer Experience

## Overview
Concierge handles customer experience for DevForge AI, providing user journey mapping, feedback analysis, CX optimization, and customer satisfaction management. Reports to orion-devforge-orchestrator.

## When to Use
- When Customer Experience capabilities are needed within DevForge AI
- When related tasks require specialized expertise
- When cross-team coordination is required
- **Don't use when:** Tasks outside this skill's scope (use appropriate specialized agent)

## Core Procedures
### Standard Workflow
1. **Receive Request** - Ingest requirements from orion-devforge-orchestrator
2. **Analyze Requirements** - Determine scope and approach
3. **Execute Task** - Perform specialized work
4. **Quality Check** - Validate output quality
5. **Deliver Results** - Return completed work

## Agent Assignment
**Primary Agent:** concierge-devforge-customer-experience
**Company:** DevForge AI
**Role:** Customer Experience
**Reports To:** orion-devforge-orchestrator

## Success Metrics
- Task completion rate: >=95%
- Quality score: >=90%
- Response time: <4 hours
- Stakeholder satisfaction: >=90%

## Error Handling
- **Error:** Task execution failure
  **Response:** Retry with adjusted approach, escalate to orion-devforge-orchestrator if persistent
- **Error:** Quality validation fails
  **Response:** Re-work task, apply quality improvements, re-validate

## Cross-Team Integration
**Gigabrain Tags:** devforge, customer-experience, user-journey, feedback-analysis
**OpenStinger Context:** Session continuity, knowledge sharing
**PARA Classification:** Customer experience, journey mapping
**Related Skills:** orion-devforge-orchestrator, vision-loopy-ceo
**Last Updated:** 2026-03-04