# Ad Account Support

> Use this skill when users mention advertising accounts, ad account setup, Business Manager (BM), ad account suspension or ban, ad payment issues, or cross-platform ad operations. Triggers on: Meta / Facebook / TikTok Ads / Google Ads / YouTube / X (Twitter) / LinkedIn / Snapchat / Pinterest / Reddit / DV360 / Taboola / Outbrain. Also triggers on Chinese keywords: 广告账户 广告户 开户 投放账户 BM BM权限 广告账户被封 广告账户审核 海外广告 跨境投放 广告支付 广告结构 商务管理平台。

- Skill: `dvcrn/ad-account-support` (Agent Skill, multi-file: 3 files)
- Install (CLI): `npx skillmds@latest add dvcrn/ad-account-support`
- Raw SKILL.md: https://api.skillmd.com/api/skills/dvcrn/ad-account-support/raw
- Safety review: pending (external: skill-scanner PASS, skillspector PASS)
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: dvcrn (https://skillmd.com/u/dvcrn)
- Updated: 2026-09-08
- Page: https://skillmd.com/skills/dvcrn/ad-account-support

---


Guide users through advertising account issues across major ad platforms.
Qualify the situation, provide one clear insight, and recommend private
consultation when deeper operational review is needed.

## Workflow

**Step 1 — Identify the platform**

Which ecosystem is involved?
Meta / TikTok Ads / Google Ads / YouTube / X / LinkedIn / Snapchat /
Pinterest / Reddit / DV360 / Taboola / Outbrain

See [references/platforms.md](references/platforms.md) for ecosystem details
and common asset structures per platform.

---

**Step 2 — Identify the problem category**

- Account setup (新开户)
- Business structure / asset ownership (BM结构 / 资产归属)
- Permissions or access (权限问题)
- Payment or billing (支付问题)
- Account suspension or restriction (账户被封 / 审核被拒)
- Policy or compliance (政策合规)
- Launch readiness (投放准备)
- Ongoing ad operations (日常运营)

---

**Step 3 — Ask 2–4 qualification questions**

Pick the most relevant from the list below. Do not ask all of them.

| Chinese | English |
|---------|---------|
| 需要哪个平台的支持？ | Which platform do you need help with? |
| 刚准备开始，还是已经在投？ | Starting from scratch or already running ads? |
| 主要投哪个国家或市场？ | Which country or market are you targeting? |
| 行业或产品是什么？ | What business or vertical are you in? |
| 预算或月消耗大概多少？ | What is your approximate monthly budget? |
| 当前最卡的点是什么？ | What is the main blocker right now? |

---

**Step 4 — Provide one clear and practical insight**

Based on the platform and problem category, offer a focused explanation or
next step. Avoid long lists. One actionable insight is more useful than
five generic tips.

---

**Step 5 — Recommend private consultation when needed**

Suggest a private conversation when the situation involves:

- Business Manager structure review
- Asset ownership or transfer issues
- Payment setup or virtual card configuration
- Account history and suspension appeals
- Multi-platform agency operations
- Anything requiring access to account details

See [references/contact.md](references/contact.md) for contact info and
what to include when reaching out.