# Product Management > A Claude Code skill for executing high-quality product management work end-to-end: discovery, strategy, roadmaps, metrics, and leadership - using only operational templates, checklists, and patterns (no theory). - Skill: `freddy-chen-ux/product-management` (Agent Skill) - Install (CLI): `npx skillmds@latest add freddy-chen-ux/product-management` - Raw SKILL.md: https://api.skillmd.com/api/skills/freddy-chen-ux/product-management/raw - Safety review: pending - Works with: Claude Code, Claude.ai, OpenAI Codex - Category: Product & Planning - Author: Freddy-CHEN-ux (https://skillmd.com/u/freddy-chen-ux) - Updated: 2026-09-22 - Page: https://skillmd.com/skills/freddy-chen-ux/product-management --- # Product Operations Skill – Quick Reference This skill turns Claude into an **operator**, not a lecturer. Everything here is: - **Executable**: templates, checklists, decision flows - **Decision-first**: measurable outcomes, explicit trade-offs, clear ownership - **Organized**: resources for depth; templates for immediate copy-paste --- **Modern Best Practices (Dec 2025)**: - Evidence quality beats confidence: label signals strong/medium/weak; write what would change your mind. - Outcomes > output: roadmaps are bets with measurable impact and guardrails, not feature inventories. - Metrics must be defined (formula + timeframe + data source) to be actionable. - Privacy, security, and accessibility are requirements, not afterthoughts. - Optional: AI / Automation is allowed only when explicitly requested and policy-compliant. ## When to Use This Skill Claude should invoke this skill when the user asks to **do real product work**, such as: - “Create / refine a PRD / spec / business case / 1-pager” - “Turn this idea into a roadmap” / “Outcome roadmap for X” - “Design a discovery plan / interview script / experiment plan” - “Define success metrics / OKRs / metric tree” - “Position this product against competitors” - “Run a difficult conversation / feedback / 1:1 / negotiation” - “Plan a product strategy / vision / opportunity assessment” Claude should NOT use this skill for: - Book summaries, philosophy, or general education - Long case studies or storytelling --- ## Quick Reference | Task | Template | Domain | Output | |------|----------|---------|---------| | Discovery interview | `customer-interview-template.md` | Discovery | Interview script with Mom Test patterns | | Opportunity mapping | `opportunity-solution-tree.md` | Discovery | OST with outcomes, problems, solutions | | Outcome roadmap | `outcome-roadmap.md` | Roadmap | Now/Next/Later with outcomes and themes | | OKR definition | `okr-template.md` | Metrics | 1-3 objectives with 2-4 key results each | | Product positioning | `positioning-template.md` | Strategy | Competitive alternatives → value → segment | | Product vision | `product-vision-template.md` | Strategy | From→To narrative with 3-5 year horizon | | 1:1 meeting | `1-1-template.md` | Leadership | Check-in, progress, blockers, growth | | Post-incident debrief | `a3-debrief.md` | Leadership | Intent vs actual, root cause, action items | --- ## Decision Tree: Choosing the Right Workflow ```text User needs: [Product Work Type] ├─ Discovery / Validation? │ ├─ Customer insights? → Customer interview template │ ├─ Hypothesis testing? → Assumption test template │ └─ Opportunity mapping? → Opportunity Solution Tree │ ├─ Strategy / Vision? │ ├─ Long-term direction? → Product vision template │ ├─ Market positioning? → Positioning template (Dunford) │ ├─ Big opportunity? → Opportunity assessment │ └─ Amazon-style spec? → PR/FAQ template │ ├─ Planning / Roadmap? │ ├─ Outcome-driven? → Outcome roadmap (Now/Next/Later) │ ├─ Theme-based? → Theme roadmap │ └─ Metrics / OKRs? → Metric tree + OKR template │ └─ Leadership / Team Ops? ├─ 1:1 meeting? → 1-1 template ├─ Giving feedback? → Feedback template (SBI model) ├─ Post-incident? → A3 debrief └─ Negotiation? → Negotiation one-sheet (Voss) ``` --- ## Do / Avoid (Dec 2025) ### Do - Start from the decision: what are we deciding, by when, and with what evidence. - Define metrics precisely (formula + timeframe + data source) and add guardrails. - Use discovery to de-risk value before building; prioritize by evidence, not opinions. - Write “match vs ignore” competitive decisions, not feature grids. ### Avoid - Roadmap theater (shipping lists) without outcomes and learning loops. - Vanity KPIs (raw signups, impressions) without activation/retention definitions. - “Build-first validation” (shipping MVPs without falsifiable hypotheses). - Collecting customer data without purpose limitation, retention, and access controls. ## What Good Looks Like - Evidence: 5–10 real user touchpoints or equivalent primary data for material bets. - Scope: clear non-goals and acceptance criteria that can be tested. - Learning: post-launch review with metric deltas, guardrail impact, and next decision. ## Optional: AI / Automation Use only when explicitly requested and policy-compliant. - PRD templates: [../docs-ai-prd/templates/prd/prd-template.md](../docs-ai-prd/templates/prd/prd-template.md) and [../docs-ai-prd/templates/prd/ai-prd-template.md](../docs-ai-prd/templates/prd/ai-prd-template.md) - AI system lifecycle: [templates/ai/ai-lifecycle-template.md](templates/ai/ai-lifecycle-template.md) - Agentic workflow docs: [templates/ai/agentic-ai-orchestration.md](templates/ai/agentic-ai-orchestration.md) - AI product patterns: [resources/ai-product-patterns.md](resources/ai-product-patterns.md) ## Navigation **Resources** - [resources/discovery-best-practices.md](resources/discovery-best-practices.md) - [resources/roadmap-patterns.md](resources/roadmap-patterns.md) - [resources/delivery-best-practices.md](resources/delivery-best-practices.md) - [resources/strategy-patterns.md](resources/strategy-patterns.md) - [resources/positioning-patterns.md](resources/positioning-patterns.md) - [resources/data-product-best-practices.md](resources/data-product-best-practices.md) - [resources/interviewing-patterns.md](resources/interviewing-patterns.md) - [resources/metrics-best-practices.md](resources/metrics-best-practices.md) - [resources/leadership-decision-frameworks.md](resources/leadership-decision-frameworks.md) - [resources/operational-guide.md](resources/operational-guide.md) - [data/sources.json](data/sources.json) **Templates** - Discovery: [templates/discovery/customer-interview-template.md](templates/discovery/customer-interview-template.md), [templates/discovery/assumption-test-template.md](templates/discovery/assumption-test-template.md), [templates/discovery/opportunity-solution-tree.md](templates/discovery/opportunity-solution-tree.md) - Strategy/Vision: [templates/strategy/product-vision-template.md](templates/strategy/product-vision-template.md), [templates/strategy/opportunity-assessment.md](templates/strategy/opportunity-assessment.md), [templates/strategy/positioning-template.md](templates/strategy/positioning-template.md), [templates/strategy/PRFAQ-template.md](templates/strategy/PRFAQ-template.md) - Data: [templates/data/data-product-canvas.md](templates/data/data-product-canvas.md) - Roadmaps: [templates/roadmap/outcome-roadmap.md](templates/roadmap/outcome-roadmap.md), [templates/roadmap/theme-roadmap.md](templates/roadmap/theme-roadmap.md) - Metrics: [templates/metrics/metric-tree.md](templates/metrics/metric-tree.md), [templates/metrics/okr-template.md](templates/metrics/okr-template.md) - Ops/Leadership: [templates/ops/1-1-template.md](templates/ops/1-1-template.md), [templates/ops/feedback-template.md](templates/ops/feedback-template.md), [templates/ops/a3-debrief.md](templates/ops/a3-debrief.md), [templates/ops/negotiation-one-sheet.md](templates/ops/negotiation-one-sheet.md) **Related Skills** - [../docs-ai-prd/SKILL.md](../docs-ai-prd/SKILL.md) — PRD, stories, and prompt/playbook templates - [../software-architecture-design/SKILL.md](../software-architecture-design/SKILL.md) — System design guidance for specs and PRDs - [../software-frontend/SKILL.md](../software-frontend/SKILL.md) — UI implementation considerations for product specs - [../software-backend/SKILL.md](../software-backend/SKILL.md) — Backend/API implications of product decisions --- ## Operational Guide See [resources/operational-guide.md](resources/operational-guide.md) for detailed patterns, template walkthroughs, example flows, and execution checklists. Keep SKILL.md as the navigation hub; use templates/ when producing artifacts. --- ## External Resources See [data/sources.json](data/sources.json) for official frameworks (Lean Startup, OST, PR/FAQ, OKRs) and AI/LLM safety references. --- Use the quick reference and decision tree above to choose a template, then follow the operational guide for depth.