# Retellai Data Handling

> Retell AI data handling — AI voice agent and phone call automation. Use when working with Retell AI for voice agents, phone calls, or telephony. Trigger with phrases like "retell data handling", "retellai-data-handling", "voice agent".

- Skill: `gabrielmoreira/retellai-data-handling` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add gabrielmoreira/retellai-data-handling`
- Raw SKILL.md: https://api.skillmd.com/api/skills/gabrielmoreira/retellai-data-handling/raw
- Safety review: pending (external: skill-scanner PASS, skillspector PASS)
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: AI & ML
- License: MIT
- Author: gabrielmoreira (https://skillmd.com/u/gabrielmoreira)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/gabrielmoreira/retellai-data-handling

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# Retell AI Data Handling

## Overview

Implementation patterns for Retell AI data handling — voice agent and telephony platform.

## Prerequisites

- Completed `retellai-install-auth` setup

## Instructions

### Step 1: SDK Pattern

```typescript
import Retell from 'retell-sdk';
const retell = new Retell({ apiKey: process.env.RETELL_API_KEY! });

const agents = await retell.agent.list();
console.log(`Agents: ${agents.length}`);
```

## Output

- Retell AI integration for data handling

## Error Handling

| Error | Cause | Solution |
|-------|-------|----------|
| 401 Unauthorized | Invalid API key | Check RETELL_API_KEY |
| 429 Rate Limited | Too many requests | Implement backoff |
| 400 Bad Request | Invalid parameters | Check API documentation |

## Examples

### Minimize transcript data in a support escalation

For a failed call, retain the call identifier, timestamps, selected agent
version, and error classification in the incident record. Do not paste full
recordings or transcripts into a ticket; redact names, phone numbers, and
payment details before attaching a narrow excerpt. Set the retention owner and
expiry for the exported evidence, then delete the copy after the investigation
and any agreed remediation are complete.

## Resources

- [Retell AI Documentation](https://docs.retellai.com)
- [retell-sdk npm](https://www.npmjs.com/package/retell-sdk)

## Next Steps

See related Retell AI skills for more workflows.