# Pmx User Journey Map

> Map the user journey, friction points, emotions, and opportunities.

- Skill: `giljae/pmx-user-journey-map` (Agent Skill)
- Install (CLI): `npx skillmds@latest add giljae/pmx-user-journey-map`
- Raw SKILL.md: https://api.skillmd.com/api/skills/giljae/pmx-user-journey-map/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: giljae (https://skillmd.com/u/giljae)
- Updated: 2026-09-22
- Page: https://skillmd.com/skills/giljae/pmx-user-journey-map

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# User Journey Map

## When to use
- Use when the task clearly matches this PM activity.
- Use when a structured answer is more useful than a generic brainstorm.
- Use when the user needs explicit trade-offs, implications, or next steps.

## Instructions
1. Clarify the goal, user, or decision context.
2. Use the skill-specific lens below to structure the work.
3. Make assumptions explicit instead of hiding them.
4. End with a practical recommendation or next step.

### Skill-specific lens
1. Define the journey scope and persona.
2. List steps, touchpoints, and user goals.
3. Identify friction, delays, and drop-offs.
4. Highlight high-impact opportunity areas.

## Output
- Journey stages
- User goals
- Friction points
- Emotional lows/highs
- Opportunities