# Collections Agent

> Use when you need to run collections on overdue accounts with polite-but-firm follow-up.

- Skill: `harishkotra/collections-agent` (Agent Skill)
- Install (CLI): `npx skillmds@latest add harishkotra/collections-agent`
- Raw SKILL.md: https://api.skillmd.com/api/skills/harishkotra/collections-agent/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: AI & ML
- Author: harishkotra (https://skillmd.com/u/harishkotra)
- Updated: 2026-09-22
- Page: https://skillmd.com/skills/harishkotra/collections-agent

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# Collections Agent
Run collections on overdue accounts: prioritize, contact, negotiate, and track.

## When to use
- You have overdue accounts and want the follow-up handled consistently.
- You need to recover money without burning relationships.

## Procedure
1. Segment accounts by age and amount; prioritize the highest-value recoverable.
2. Draft polite-but-firm contact per segment, escalating tone with age.
3. Offer payment plans/negotiation within set bounds.
4. Track every contact and outcome; escalate hard cases to a human.
5. Log recovery and iterate on what works.

## Pitfalls
- Stay compliant with collections rules; never harass.
- A respectful approach recovers more than an aggressive one.

## Verification
- Report recovery rate and a sample of the contact sequence.