# Kpi And Metrics

> Define and govern financial and operational KPIs that drive the right behavior and reflect true performance. Use when designing scorecards, management dashboards, or metric dictionaries for the business.

- Skill: `itsual/kpi-and-metrics` (Agent Skill)
- Install (CLI): `npx skillmds@latest add itsual/kpi-and-metrics`
- Raw SKILL.md: https://api.skillmd.com/api/skills/itsual/kpi-and-metrics/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: itsual (https://skillmd.com/u/itsual)
- Updated: 2026-09-21
- Page: https://skillmd.com/skills/itsual/kpi-and-metrics

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# KPI and Metrics (Finance)

## Overview

KPIs focus attention. Finance helps ensure metrics are well-defined, consistently calculated, and aligned with value creation rather than vanity or gaming.

## When to Use

- Building management scorecards
- Aligning board and leadership metrics
- Cleaning conflicting metric definitions
- Linking operational metrics to financial outcomes

## Core Practices

- Define each metric with formula, source, owner, and cadence
- Prefer leading and lagging indicators as a pair
- Limit the set; more metrics dilute focus
- Audit calculations when systems or teams diverge
- Review whether metrics still match strategy

## Principles

- What gets measured gets managed — for better or worse
- Definitions must survive org-chart changes
- Goodhart’s law: metrics under pressure become targets that distort
- Finance owns integrity of financial metrics

## Verification

- [ ] Critical metrics have written definitions
- [ ] Sources and owners are clear
- [ ] Scorecards drive decisions, not only reporting