# Order To Cash

> Optimize the order-to-cash cycle — order, fulfillment, billing, collections — to improve revenue integrity and cash conversion. Use when fixing billing errors, DSO, or revenue leakage between sales and cash.

- Skill: `itsual/order-to-cash` (Agent Skill)
- Install (CLI): `npx skillmds@latest add itsual/order-to-cash`
- Raw SKILL.md: https://api.skillmd.com/api/skills/itsual/order-to-cash/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Finance & Business
- Author: itsual (https://skillmd.com/u/itsual)
- Updated: 2026-09-21
- Page: https://skillmd.com/skills/itsual/order-to-cash

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# Order-to-Cash

## Overview

Order-to-cash (O2C) connects winning the deal to collecting the cash. Weak O2C creates disputes, delays, and silent revenue leakage.

## When to Use

- Billing accuracy problems
- DSO improvement programs
- Quote-to-order handoff issues
- Revenue leakage investigations

## Core Practices

- Align contract, order, and invoice data
- Bill promptly and clearly
- Prevent and resolve disputes quickly
- Segment collections strategies by customer risk/size
- Measure order-to-invoice and invoice-to-cash times

## Principles

- Most collection problems start as upstream process problems
- Clarity on the invoice reduces days outstanding
- Sales–finance handoff quality determines billing quality
- Cash application accuracy matters for customer trust

## Verification

- [ ] Billing error rate is tracked
- [ ] DSO drivers are understood by segment
- [ ] Dispute resolution has clear ownership