# Policy And Procedure

> Write clear organizational policies and procedures that people can actually understand and follow. Use when documenting rules, standards, or step-by-step organizational processes.

- Skill: `itsual/policy-and-procedure` (Agent Skill)
- Install (CLI): `npx skillmds@latest add itsual/policy-and-procedure`
- Raw SKILL.md: https://api.skillmd.com/api/skills/itsual/policy-and-procedure/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: itsual (https://skillmd.com/u/itsual)
- Updated: 2026-09-21
- Page: https://skillmd.com/skills/itsual/policy-and-procedure

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# Policy and Procedure

## Overview

Policies define what must be done and why. Procedures define how. Both should be precise, accessible, and maintainable.

## When to Use

- Organizational policies (security, HR, data handling, etc.)
- Standard operating procedures
- Compliance documentation
- Internal standards that need consistent interpretation

## Structure Guidance

**Policy**
- Purpose and scope
- Definitions
- Policy statements
- Roles and responsibilities
- Exceptions and enforcement
- Related documents and review cycle

**Procedure**
- Purpose and when to use
- Roles
- Step-by-step instructions
- Inputs / outputs
- Exceptions and escalation

## Principles

- Use plain language
- Be specific enough to be enforceable
- Separate mandatory requirements from guidance
- Keep documents versioned and owned
- Design for the reader who must comply or execute

## Verification

- [ ] Scope and applicability are clear
- [ ] Requirements are unambiguous
- [ ] Related procedures or policies are linked