# Oncall Runbook

> On-call runbook and escalation procedures

- Skill: `kirodotdev/oncall-runbook` (Agent Skill)
- Install (CLI): `npx skillmds@latest add kirodotdev/oncall-runbook`
- Raw SKILL.md: https://api.skillmd.com/api/skills/kirodotdev/oncall-runbook/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: kirodotdev (https://skillmd.com/u/kirodotdev)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/kirodotdev/oncall-runbook

---


# Oncall Runbook

## Severity Levels

- Sev-1: Customer-facing outage, escalate immediately
- Sev-2: Degraded service, page on-call lead
- Sev-2.5: Business-hours Sev-2, monitor during work hours
- Sev-3+: Track and fix in normal sprint

## Triage Steps

1. Check alarm tree for root cause
2. Search recent deployments for correlation
3. Check ticket history for known issues
4. Escalate if unresolved after 15 minutes