# Community Insight Taxonomy

> Tagging schema for classifying community signals by persona, journey, and business impact.

- Skill: `majiayu000/community-insight-taxonomy` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds add majiayu000/community-insight-taxonomy`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/community-insight-taxonomy/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/community-insight-taxonomy

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# Community Insight Taxonomy Skill

## When to Use
- Standardizing feedback tagging across forums, events, surveys, and interviews.
- Sharing structured insights with product, marketing, or CS teams.
- Powering dashboards and AI routing for community signals.

## Framework
1. **Persona Dimension** – builders, admins, execs, partners, champions, newcomers.
2. **Journey Stage** – onboarding, activation, adoption, expansion, advocacy, lapse.
3. **Driver Dimension** – product, support, education, pricing, community experience, roadmap.
4. **Sentiment & Urgency** – positive/neutral/negative + severity/impact.
5. **Business Linkage** – map to ARR tier, account health, opportunity pipeline, or churn risk.

## Templates
- Tag dictionary with definitions, examples, and confidence guidelines.
- Airtable/Sheet schema with validation + automation hooks.
- Quick-reference cheatsheet for moderators/interviewers.

## Tips
- Run monthly taxonomy reviews to merge duplicates and add emerging themes.
- Capture "what good looks like" examples to maintain consistency.
- Pair with `run-member-insight-sprint` for auto-tagged datasets.

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