# Community Sentiment Dashboard

> Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels.

- Skill: `majiayu000/community-sentiment-dashboard` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds add majiayu000/community-sentiment-dashboard`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/community-sentiment-dashboard/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/community-sentiment-dashboard

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# Community Sentiment Dashboard Skill

## When to Use
- Weekly/monthly social listening readouts.
- Real-time monitoring during launches, incidents, or crisis scenarios.
- Executive updates that require quantified sentiment + qualitative insights.

## Framework
1. **Signal Sources** – social listening feeds, community platforms, support tags, surveys.
2. **Sentiment Stack** – volume, sentiment %, topics, influencer tiers, escalation status.
3. **Risk/Opportunity Board** – flagged issues, severity, owners, response progress.
4. **Advocacy Spotlight** – top advocates, UGC, partnership opportunities.
5. **Action Register** – follow-ups routed to comms, product, support, leadership.

## Templates
- Dashboard slide layout (KPI tiles + trend graphs + highlights/lowlights).
- Escalation tracker with severity, owner, due date, next update.
- Advocate tracker with contact info, potential activation ideas.

## Tips
- Set alert thresholds per channel to avoid noise fatigue.
- Pair qualitative snippets with data visuals for executive context.
- Use with `monitor-community-sentiment` for automated packet generation.

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