# Course Content Locked

> Customer purchased course but content is locked, unavailable, or not accessible as expected.

- Skill: `majiayu000/course-content-locked-2` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add majiayu000/course-content-locked-2`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/course-content-locked-2/raw
- Safety review: pending (external: skill-scanner PASS, skillspector PASS)
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-22
- Page: https://skillmd.com/skills/majiayu000/course-content-locked-2

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# Course Content Locked or Unavailable

## Response Patterns (from samples)

Common openings:
- "Hi,"
- "Hello,"
- "Hi there,"

Common core lines:
- "Hi,"
- "Best,"
- "Hello,"

Common closings:
- "Best,"
- "Thanks for the heads up! Everything should be back up and running smoothly now. Let us know if that's not the case."
- "Your original purchase price will be removed from the upgrade to the full unrestricted version if you should choose to upgrade."

## Phrases That Work (4-gram frequency)

- "let me know if" — 91 (17.5%)
- "me know if you" — 58 (11.2%)
- "to access the course" — 52 (10%)
- "know if you have" — 50 (9.6%)
- "thanks for the heads" — 50 (9.6%)
- "for the heads up" — 50 (9.6%)
- "at the top of" — 50 (9.6%)
- "if you have any" — 48 (9.2%)
- "let us know if" — 46 (8.8%)
- "able to access the" — 45 (8.7%)

## Tone Guidance (observed)

- Openings trend toward: "Hi,"
- Closings often include: "Best,"

## What NOT To Do

- Don't introduce policy details that are not present in the verified response lines above.
- Don't paraphrase or reframe the customer's question in a way that changes meaning.
- Don't add refund/discount promises unless they appear in the extracted responses for this topic.

## Validation

Draft must:
- [ ] Include at least one of the required phrases from the validation block
- [ ] Stay consistent with the observed response patterns above