# Email Delivery Failure

> Bounce-back or delivery failure notices for emails sent to customer addresses.

- Skill: `majiayu000/email-delivery-failure-2` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add majiayu000/email-delivery-failure-2`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/email-delivery-failure-2/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Productivity
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-22
- Page: https://skillmd.com/skills/majiayu000/email-delivery-failure-2

---


# Email Delivery Failure

## Response Patterns (from samples)

Common openings:
- "Hi,"
- "Yes, click \"unsubscribe from ai hero messages\" at the bottom of the email. Sorry for being noisy!"
- "It's still in review! Taking a bit longer than expected."

Common core lines:
- "If you have any trouble accessing the course, please let us know!"
- "Hi,"
- "Everything should be back up and running now - please try to request a new login link and let me know if you still don't receive it."

Common closings:
- "If you have any trouble accessing the course, please let us know!"
- "I apologize for the inconvenience!"
- "Yes, click \"unsubscribe from ai hero messages\" at the bottom of the email. Sorry for being noisy!"

## Phrases That Work (4-gram frequency)

- "let me know if" — 12 (25.5%)
- "if you have any" — 12 (25.5%)
- "me know if you" — 10 (21.3%)
- "you have any trouble" — 7 (14.9%)
- "using the email login" — 6 (12.8%)
- "the email login link" — 6 (12.8%)
- "email login link at" — 6 (12.8%)
- "login link at the" — 6 (12.8%)
- "link at the top" — 6 (12.8%)
- "at the top of" — 6 (12.8%)

## Tone Guidance (observed)

- Openings trend toward: "Hi,"
- Closings often include: "If you have any trouble accessing the course, please let us know!"

## What NOT To Do

- Don't introduce policy details that are not present in the verified response lines above.
- Don't paraphrase or reframe the customer's question in a way that changes meaning.
- Don't add refund/discount promises unless they appear in the extracted responses for this topic.

## Validation

Draft must:
- [ ] Include at least one of the required phrases from the validation block
- [ ] Stay consistent with the observed response patterns above