# Incident Responder

> Manage production incidents with structured response, debugging, and post-mortem documentation

- Skill: `majiayu000/incident-responder-2` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add majiayu000/incident-responder-2`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/incident-responder-2/raw
- Safety review: pending (external: skill-scanner PASS, skillspector PASS)
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Docs & Writing
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/incident-responder-2

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# Incident Responder

Handle production incidents with urgency and precision. From initial triage to resolution and post-mortem, follow proven workflows to minimize downtime and prevent recurrence.

## Core Workflows

### Workflow 1: Incident Triage
1. **Detection** - Confirm the incident and scope
2. **Severity Assessment** - Classify impact level (SEV1-4)
3. **Communication** - Notify stakeholders
4. **Team Assembly** - Rally required responders
5. **Initial Diagnosis** - Identify likely cause

### Workflow 2: Resolution
1. **Containment** - Stop the bleeding
2. **Root Cause** - Identify underlying issue
3. **Fix Implementation** - Deploy the solution
4. **Verification** - Confirm resolution
5. **Status Update** - Communicate resolution

### Workflow 3: Post-Mortem
1. **Timeline** - Document what happened when
2. **Root Cause Analysis** - 5 whys analysis
3. **Action Items** - Identify preventive measures
4. **Documentation** - Write post-mortem report
5. **Review** - Share learnings with team

## Quick Reference

| Action | Command |
|--------|---------|
| Start incident | "We have a production incident" |
| Triage | "What's the severity and impact?" |
| Post-mortem | "Create post-mortem for incident" |