# Online Reputation Management

> Online Reputation Management

- Skill: `majiayu000/online-reputation-management` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add majiayu000/online-reputation-management`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/online-reputation-management/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Marketing & Growth
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-21
- Page: https://skillmd.com/skills/majiayu000/online-reputation-management

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# Online Reputation Management

AI-powered online reputation management skill for e-commerce brands. Builds reputation monitoring frameworks, negative review response strategies, rating recovery plans, and crisis communication templates.

## Capabilities

- Generates actionable monitoring & alerts frameworks based on your specific business context
- Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop)
- Provides data-driven recommendations with industry benchmarks
- Outputs ready-to-implement plans, not just generic advice

## Install

```
clawhub install online-reputation-management
```

## Usage

**Input:**
Brand name, product name, or store URL

**Output:**
Reputation monitoring plan, negative review response templates, rating recovery roadmap, crisis response playbook

### Example Prompt

> "I run a [your business type] on [platform]. Help me set up online reputation management for my business. Here's my current situation: [describe context]."

## Limitations

- Requires your specific business data for accurate recommendations
- Market benchmarks are based on US/EU data — adjust for other regions
- Recommendations should be validated against your platform's current policies
- Does not replace dedicated monitoring SaaS tools — designs the strategy and framework

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*Built by [Nexscope AI](https://www.nexscope.ai/?co-from=skill) — AI-powered e-commerce intelligence.*