# Program Ops

> Use when standardizing event workflows, tooling, and routing across portfolios.

- Skill: `majiayu000/program-ops` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add majiayu000/program-ops`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/program-ops/raw
- Safety review: pending (external: skill-scanner PASS, skillspector PASS)
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/program-ops

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# Event Program Operations Skill

## When to Use
- Scaling events across regions/vendors.
- Auditing operational process gaps.
- Onboarding new ops managers or agencies.

## Framework
1. **Workflow Map** – intake → approval → production → promotion → execution → follow-up.
2. **Tool Stack** – registration, streaming, badge printing, analytics, project management.
3. **Data Flow** – how registration, attendance, engagement sync to CRM/MAP.
4. **Governance** – templates, RACI, change control, compliance requirements.
5. **Vendor Management** – criteria, scorecards, contract checkpoints.

## Templates
- SOP library (registration setup, badge printing, shipping, onsite checklists).
- Timeline templates by event type.
- SLA tracker for response times and escalation.

## Tips
- Automate reminders and approvals with project tools.
- Keep runbooks for each event archetype.
- Align with Security/Legal for data/privacy compliance.

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