# Save Play Library

> Use to catalog churn/expansion plays tied to specific signals, cohorts, and owners.

- Skill: `majiayu000/save-play-library` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds add majiayu000/save-play-library`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/save-play-library/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/save-play-library

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# Save Play Library Skill

## When to Use
- Translating retention signals into specific remediation actions.
- Coordinating lifecycle marketing and CS teams on who does what.
- Measuring effectiveness of save plays over time.

## Framework
1. **Signal Definition** – map triggers (drop in usage, support surge, NPS drop) to play categories.
2. **Play Blueprint** – outline objective, audience, messaging, channels, and required assets.
3. **Owner Matrix** – assign owners (CSM, lifecycle marketer, exec sponsor) with SLAs.
4. **Measurement Plan** – specify KPIs, experiment windows, and success criteria.
5. **Feedback Loop** – capture results, learnings, and iterate on play details.

## Templates
- Play card (trigger, action steps, assets, KPI, owner).
- Experiment tracker with control/test cohorts.
- Post-play retrospective form.

## Tips
- Keep plays modular so they can stack (email + exec outreach + offer).
- Include links to enablement assets for quick execution.
- Pair with `retention-dashboard` to trigger plays automatically when thresholds trip.

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