# Stakeholder Management

> Matrices for managing expectations and communication plans.

- Skill: `majiayu000/stakeholder-management-2` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds add majiayu000/stakeholder-management-2`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/stakeholder-management-2/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Product & Planning
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/stakeholder-management-2

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# stakeholder-management Skill

This skill helps Product Managers align diverse groups of people.

## 1. Power/Interest Grid (The "Mendelow Matrix")

| Quadrant | Power | Interest | Strategy | Example |
|---|---|---|---|---|
| **Manage Closely** | High | High | **Key Players**. Engage daily/weekly. Co-create. | CTO, VP Product, Key Client. |
| **Keep Satisfied** | High | Low | **Gatekeepers**. Update monthly. Don't bore them. | CFO, Legal, Compliance. |
| **Keep Informed** | Low | High | **Advocates**. Send newsletters. Ask for feedback. | QA, Support Team, Sales Reps. |
| **Monitor** | Low | Low | **Crowd**. Minimal effort. | General employees. |

## 2. RACI Matrix (Who does what?)
- **Responsible**: The doer (Developer).
- **Accountable**: The owner (PM / Tech Lead). Only ONE person.
- **Consulted**: The expert (Architect / Security). Two-way comms.
- **Informed**: The notified (Support). One-way comms.

## 3. Communication Plan
- **Daily**: Standup (Team).
- **Weekly**: Status Report (Stakeholders).
  - Format: Green/Yellow/Red status, Highlights, Lowlights, Blockers.
- **Monthly**: Steering Committee (Execs).
  - Format: KPI trends, Roadmap adjustments, Budget.

## 4. Conflict Resolution ("Disagree and Commit")
1.  **Listen**: Ensure they feel heard. "I understand your concern about X".
2.  **Data**: Use data, not opinion. "Analytics show 96% of users don't use feature Y".
3.  **Trade-off**: "We can do X, but it delays Y by 2 weeks. Is that acceptable?"