# Startup It Troubleshooting

> Practical IT troubleshooting playbooks for small teams without dedicated IT staff.

- Skill: `majiayu000/startup-it-troubleshooting` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds add majiayu000/startup-it-troubleshooting`
- Raw SKILL.md: https://api.skillmd.com/api/skills/majiayu000/startup-it-troubleshooting/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- License: MIT
- Author: majiayu000 (https://skillmd.com/u/majiayu000)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/majiayu000/startup-it-troubleshooting

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# Startup IT Troubleshooting

Run lightweight IT operations for startups and small teams.

## Priority Triage Order

1. Company-wide outages (internet, SSO, email)
2. Executive or customer-facing blockers
3. Team-wide performance degradations
4. Individual workstation issues

## Common Fix Playbooks

- Identity and access lockouts
- VPN and Wi-Fi reliability issues
- Laptop disk and memory pressure
- Endpoint patching and update failures
- Printer and conferencing room failures

## Process Best Practices

- Keep an internal runbook and known-issues log.
- Standardize onboarding/offboarding checklists.
- Track asset ownership and warranty windows.
- Escalate recurring incidents into root-cause fixes.

## Related Skills

- [incident-management](../../../compliance/continuity/incident-management/) - Structured incident handling
- [runbook-creation](../../../compliance/continuity/runbook-creation/) - Documentation standards