# Follow Up Triage

> Identify only the sales conversations where the user's team genuinely owes the next step.

- Skill: `milind-soni/follow-up-triage` (Agent Skill)
- Install (CLI): `npx skillmds@latest add milind-soni/follow-up-triage`
- Raw SKILL.md: https://api.skillmd.com/api/skills/milind-soni/follow-up-triage/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: milind-soni (https://skillmd.com/u/milind-soni)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/milind-soni/follow-up-triage

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# Follow-up Triage

## Process

1. Confirm approved mailboxes, labels, owners, stages, and date windows.
2. Reconstruct the latest meaningful state from the full thread and CRM record.
3. Exclude opt-outs, closed deals, duplicates, automated mail, internal mail, and prospect-last-response threads.
4. Return the owner, why a follow-up is due, evidence, priority, and confidence.

## Guardrails

Respect opt-outs and mailbox scope. Do not infer a commitment or deal state that is absent from the source records.