# Firm Ecommerce Pack

> Curated skill bundle for e-commerce platforms, D2C brands and marketplace operators. Activates the firm pyramid with Marketing, Commercial, Operations and Engineering agents pre-configured for catalog management, campaign orchestration, customer support and revenue operations workflows.

- Skill: `modbender/firm-ecommerce-pack` (Agent Skill)
- Install (CLI): `npx skillmds@latest add modbender/firm-ecommerce-pack`
- Raw SKILL.md: https://api.skillmd.com/api/skills/modbender/firm-ecommerce-pack/raw
- Safety review: pending (external: skill-scanner PASS, skillspector PASS)
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Marketing & Growth
- License: MIT
- Author: modbender (https://skillmd.com/u/modbender)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/modbender/firm-ecommerce-pack

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# firm-ecommerce-pack

Sector bundle for **e-commerce & retail** environments.

## Activated departments

| Department | Services activated | Focus |
|---|---|---|
| Marketing | Product Marketing · Growth Marketing · Content & Brand | Campaigns, SEO, UGC |
| Commercial | Sales Engineering · Revenue Operations · Partnerships | GMV, conversion, B2B |
| Engineering | Frontend · Backend · Data Engineering · Integration | Platform, APIs, feeds |
| Support Clients | Client Support Operations · Client Incident Response | CX, returns, escalations |
| Finance | FP&A · Pricing Strategy · Billing & Collections | Margin, pricing, cashflow |
| Operations | DevOps · Release · Documentation | Deployments, catalog ops |

## Recommended ClawHub skills to install alongside

```bash
npx clawhub@latest install activecampaign           # Email/CRM automation
npx clawhub@latest install airtable-automation      # Product catalog management
npx clawhub@latest install biz-reporter             # GA4 + Stripe analytics
npx clawhub@latest install ai-hunter-pro            # Social media trend automation
npx clawhub@latest install shopping-ecommerce       # Product data extraction
npx clawhub@latest install firm-orchestration       # A2A orchestration backbone
npx clawhub@latest install firm-delivery-export     # Output → PR / ticket / doc
```

## Firm configuration overlay

```json
{
  "agent": {
    "model": "anthropic/claude-opus-4-6",
    "workspace": "~/.openclaw/workspace/ecommerce-firm"
  },
  "agents": {
    "defaults": {
      "workspace": "~/.openclaw/workspace/ecommerce-firm"
    }
  }
}
```

## Prompt: product launch orchestration

```
Use firm-orchestration with:
  objective: "Launch Summer 2026 collection across all channels by March 15"
  departments: ["marketing", "engineering", "operations"]
  constraints: ["budget €15k", "no discount > 20%", "mobile-first"]
  definition_of_done: "Launch checklist: landing page live, campaigns scheduled, inventory synced"
  delivery_format: "project_brief"
```

## Prompt: CX incident response

```
Use firm-orchestration with:
  objective: "Triage 47 open complaints from payment gateway outage on Feb 27"
  departments: ["support_clients", "engineering", "finance"]
  constraints: ["SLA: 24h response", "auto-refund for orders < €50"]
  definition_of_done: "Resolution report: refunds processed, root cause, prevention plan"
  delivery_format: "markdown_report"
```

## Routing profiles

| Task | Profile | Model hint |
|---|---|---|
| Campaign copy | `marketing` → `creative-premium` | Claude Opus |
| Code review | `engineering` → `reasoning-technical` | Claude Sonnet |
| Data analysis | `finance` → `analysis-deep` | Claude Opus |
| Product description | `marketing` → `translation-precision` | Claude Haiku |

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