# Zoho Support

> Skill: zoho-support

- Skill: `modbender/zoho-support` (Agent Skill, multi-file: 9 files)
- Install (CLI): `npx skillmds add modbender/zoho-support`
- Raw SKILL.md: https://api.skillmd.com/api/skills/modbender/zoho-support/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: modbender (https://skillmd.com/u/modbender)
- Updated: 2026-09-09
- Page: https://skillmd.com/skills/modbender/zoho-support

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# zoho-support

Skill: zoho-support

Description: Integrates Zoho Desk with OpenClaw to ingest historical tickets, store local embeddings, analyse open tickets and propose draft replies.

Usage:
- Install via clawhub/publish or copy to workspace skills.
- Configure .env with ZOHO_TOKEN and OPENAI_API_KEY

Commands:
- ingest: Run historical ingest (npm run ingest)
- analyse: Analyse open tickets and generate drafts (npm run analyse)

Notes:
- CommonJS project. No TypeScript.
- Keep credentials in .env (don't commit).