# Oficina Fideliza

> Generates complete automated post-service sequences for Brazilian auto repair shops and dealerships — NPS, future service reminders, no-show recovery, and seasonal alerts. Turns one-time customers int

- Skill: `myclaude-sh/oficina-fideliza` (Agent Skill, multi-file: 6 files)
- Install (CLI): `npx skillmds@latest add myclaude-sh/oficina-fideliza`
- Raw SKILL.md: https://api.skillmd.com/api/skills/myclaude-sh/oficina-fideliza/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- License: MIT
- Author: myclaude-sh (https://skillmd.com/u/myclaude-sh)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/myclaude-sh/oficina-fideliza

---


# Oficina Fideliza

Generates complete automated post-service sequences for Brazilian auto repair shops, autocenters, and dealerships — NPS, future service reminders, no-show recovery, and seasonal campaigns.

## What it does

- Generates personalized D+0 to D+365 sequence based on service type
- Creates 1-click NPS script with routing (promoter → referral request / detractor → human service)
- Produces no-show recovery sequence (3 messages with correct timing)
- Generates contextual seasonal alerts (IPVA, rainy season, school holidays, summer)
- Includes referral request script and reactivation sequence
- Defines success metrics by objective

## How to install

```bash
myclaude install oficina-fideliza
```

## How to use

```
/oficina-fideliza
```

With direct context:

```
/oficina-fideliza type=shop service="oil-change" client="João, Civic 2021" tone=informal
```

## Requirements

- Claude Code (any version)
- To implement: WhatsApp Business API or partner platform (BotConversa, Letalk, Z-API)
- Minimum customer database (name + phone + vehicle + service performed)

## Target market

Brazilian automotive sector — generated messages are in Portuguese (pt-BR) as they are intended for Brazilian end customers.

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[![Available on MyClaude](https://myclaude.sh/badge/available.svg)](https://myclaude.sh/p/oficina-fideliza)

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