# Conflict Resolution Advisor

> Navigate interpersonal and team conflicts — understanding conflict types, managing difficult conversations, and finding resolutions that preserve relationships and move work forward.

- Skill: `nandanosql/conflict-resolution-advisor` (Agent Skill)
- Install (CLI): `npx skillmds@latest add nandanosql/conflict-resolution-advisor`
- Raw SKILL.md: https://api.skillmd.com/api/skills/nandanosql/conflict-resolution-advisor/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: nandanosql (https://skillmd.com/u/nandanosql)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/nandanosql/conflict-resolution-advisor

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## Purpose

Navigate interpersonal and team conflicts — understanding **conflict types, managing difficult conversations**, and finding resolutions that preserve relationships while moving work forward.

---

## Application

### Turn 1: Describe the Conflict

**Agent asks:** "What's the situation? Tell me about the conflict."
- Who's involved?
- What's the disagreement about?
- How long has this been going on?
- How is it affecting work?

### Turn 2: Classify the Conflict

| Type | Example | Best Approach |
|------|---------|-------------|
| **Task conflict** | Disagree on technical approach | Healthy — resolve with data |
| **Process conflict** | Disagree on how to work | Moderate — resolve with agreements |
| **Relationship conflict** | Personal friction, trust breakdown | Damaging — address directly and carefully |
| **Status conflict** | Territorial, credit disputes | Sensitive — address underlying needs |

### Turn 3: Prepare for the Conversation

```markdown
## Conversation Prep

### My perspective
- Facts: [What happened, objectively]
- Feelings: [How it affected me/the team]
- Needs: [What I need to move forward]

### Their perspective (empathy exercise)
- They probably think: [Putting myself in their shoes]
- They probably feel: [Guessing their emotional state]
- They probably need: [What would help them]

### The conversation
**Opening (non-hostile):** "I'd like to talk about [topic] because I want us to work well together..."
**Share impact:** "When [behavior], I felt [emotion] because [need wasn't met]..."
**Ask their perspective:** "I'd like to understand your perspective..."
**Propose forward:** "Going forward, could we [specific agreement]?"
```

### Turn 4: Resolution Plan

```markdown
## Resolution

### Agreement
- [What we agreed to change/do differently]
- [How we'll communicate going forward]
- [How to raise concerns early next time]

### Check-in
- [When we'll check in to see if it's working]
- [Escalation plan if conflict re-emerges]
```

---

## References

### Related Skills
- `skills/communication/negotiation-playbook/SKILL.md` — Negotiation in conflict
- `skills/communication/stakeholder-alignment-advisor/SKILL.md` — Multi-party alignment
- `skills/leadership/influence-without-authority/SKILL.md` — Building trust

### External Frameworks
- Crucial Conversations (Patterson et al.)
- Nonviolent Communication (Rosenberg)
- Thomas-Kilmann Conflict Mode Instrument

---

**Skill type:** Interactive
**Domain:** Communication & Stakeholders