# Dormant Client Reactivation

> Write a warm "let's reconnect" note to a past client, built from real history. Use when the user says "reconnect with an old client", "win back a past client", "reactivate a dormant client", "reach out to a former customer", "re-engage a lapsed client", or "warm reconnection email".

- Skill: `ootto-ai/dormant-client-reactivation` (Agent Skill)
- Install (CLI): `npx skillmds@latest add ootto-ai/dormant-client-reactivation`
- Raw SKILL.md: https://api.skillmd.com/api/skills/ootto-ai/dormant-client-reactivation/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Productivity
- License: MIT
- Author: Ootto-AI (https://skillmd.com/u/ootto-ai)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/ootto-ai/dormant-client-reactivation

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# Dormant-Client Reactivation

A warm "let's reconnect" note built from past context.

## When to use
You want to reach back out to a client you haven't spoken to in a while — genuinely and personally, not as a marketing blast — with one concrete, low-pressure reason to catch up.

## What you'll need
What you did for them before, roughly when, and any new reason to reach out.

## Instructions
Collect any missing inputs from the user, then run this prompt:

```
You are writing a warm reconnection note to a past client I haven't spoken to in a while. Tone: genuine and personal, like one human checking in on another — not a marketing blast.

Who they are and our history:
[their name, company, what you did for them, and roughly when]

Why I'm reaching out now (pick what's true):
[a new offering, a result you can share, a relevant change in their world, or simply that they came to mind]

Write a short email (under 120 words) that:
- Opens with a specific, personal reference to our past work — not "I hope you're well".
- Reconnects warmly without making them feel guilty for the gap.
- Gives one concrete, low-pressure reason it's worth catching up now.
- Ends with an easy, open invitation (a quick call or a reply) — no hard ask.

Only use the history I gave you; don't invent shared memories or results. Give me a short subject line and the body, ready to send.
```

**Tip:** Drop in one specific detail you remember — a project name, their goal at the time, or something personal they mentioned — and the email will feel real instead of templated.

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Built by **[Ootto](https://www.ootto.ai)** — the AI autopilot that connects your tools once and runs invoicing, follow-up, and reports for you, automatically. [Book a demo →](https://www.ootto.ai)