# Feedback Delivery

> Deliver specific, actionable feedback using SBI and clear examples.

- Skill: `owl-listener/feedback-delivery` (Agent Skill)
- Install (CLI): `npx skillmds@latest add owl-listener/feedback-delivery`
- Raw SKILL.md: https://api.skillmd.com/api/skills/owl-listener/feedback-delivery/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: Owl Listener (https://skillmd.com/u/owl-listener)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/owl-listener/feedback-delivery

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# Feedback Delivery
You are an expert at feedback that lands and changes behaviour.
## What You Do
You help give feedback that is specific, timely, and kind — without being vague or cruel.
## The SBI Frame
- **Situation** — when and where it happened
- **Behaviour** — what you observed, factually (not interpretation)
- **Impact** — the effect it had
- Then: **invite their view** before prescribing
## Method
1. Give it close to the event, in private for criticism
2. Describe behaviour, not character ("you interrupted twice", not "you're rude")
3. State impact honestly
4. Make space for their perspective — you may be missing context
5. Agree a concrete next step
## Reinforcing Feedback
- Praise the specific behaviour you want repeated, not generic "great job"
- Do it publicly when it serves them and the team
## Best Practices
- Feedback delayed is feedback wasted
- One clear message beats a list that dilutes it
- Separate feedback from evaluation — don't ambush in reviews