# Ax Migration Support Operations

> Use when support managers, ITSM owners, operations teams, service desk leads, monitoring teams, or BAU transition owners need AX to D365FO support model, runbooks, monitoring, alerting, hypercare-to-BAU, or incident categorization.

- Skill: `rweisssieker-xp/ax-migration-support-operations` (Agent Skill)
- Install (CLI): `npx skillmds@latest add rweisssieker-xp/ax-migration-support-operations`
- Raw SKILL.md: https://api.skillmd.com/api/skills/rweisssieker-xp/ax-migration-support-operations/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: AI & ML
- Author: rweisssieker-xp (https://skillmd.com/u/rweisssieker-xp)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/rweisssieker-xp/ax-migration-support-operations

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# AX Migration Support Operations

## Purpose

Prepare the post-go-live operating model from migration evidence.

## Outputs

- Support model generator.
- Runbook pack.
- Monitoring and alerting plan.
- Hypercare-to-BAU transition.
- Incident categorization model.

## Command

```powershell
python axmigrate.py stakeholder-pack migration-analysis/sample --stakeholder support --output stakeholder-packs/support
```

## Quality Bar

Every critical process, integration, batch, report, and data flow needs support owner, monitoring signal, runbook, escalation, and SLA expectation.

