# Customer Trust Impact Radar

> Translate service, billing, outage, communication, privacy or recovery signals into customer trust impact and executive posture. Use when the user needs customer trust impact radar for CIO decision support.

- Skill: `rweisssieker-xp/customer-trust-impact-radar` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add rweisssieker-xp/customer-trust-impact-radar`
- Raw SKILL.md: https://api.skillmd.com/api/skills/rweisssieker-xp/customer-trust-impact-radar/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: rweisssieker-xp (https://skillmd.com/u/rweisssieker-xp)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/rweisssieker-xp/customer-trust-impact-radar

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# Customer Trust Impact Radar

## Mission

Make customer trust exposure visible before it becomes reputational damage.

## Inputs

Accept customer-impact notes, outage risks, billing issues, incident updates, SLA concerns, communication drafts and risk chains.

## Workflow

1. Identify customer trust signals.
2. Classify trust risk across service, billing, communication, recovery and controls.
3. Draft recommended customer-impact position.
4. Identify owner, evidence and next update trigger.
5. Recommend escalation posture.

## Output Format

- Executive Summary
- Trust Risk
- Customer Signals
- Trust Dimensions
- Recommended Position
- Owner / Next Update
- Evidence & Assumptions

## Guardrails

Do not send customer communications. Draft posture only.