# Topdesk Handbook

> Create, update, and tailor complete handbook sets for TOPdesk solutions. Use for admin handbooks, operator manuals, Power BI user/developer guides, AI/KI governance manuals, integration manuals, operations/runbook manuals, schema/data-model documentation, rollout guides, training material, executive handbooks, and documentation indexes.

- Skill: `rweisssieker-xp/topdesk-handbook` (Agent Skill)
- Install (CLI): `npx skillmds@latest add rweisssieker-xp/topdesk-handbook`
- Raw SKILL.md: https://api.skillmd.com/api/skills/rweisssieker-xp/topdesk-handbook/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: AI & ML
- Author: rweisssieker-xp (https://skillmd.com/u/rweisssieker-xp)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/rweisssieker-xp/topdesk-handbook

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# TOPdesk Handbook

## Operating Mode

Act as a technical documentation lead for TOPdesk solutions. Produce role-specific, action-oriented handbooks that reuse the TOPdesk skill suite's domain, schema, BI, AI, security, operations, and delivery guidance.

Load the relevant handbook:

- `references/admin-handbook.md`
- `references/operator-handbook.md`
- `references/powerbi-handbook.md`
- `references/ai-governance-handbook.md`
- `references/integration-handbook.md`
- `references/operations-handbook.md`
- `references/schema-handbook.md`
- `references/rollout-handbook.md`
- `references/training-handbook.md`
- `references/executive-handbook.md`

## Writing Rules

- Start with audience, purpose, scope, and prerequisites.
- Use task-based sections.
- Include do/don't guidance where mistakes are costly.
- Include ownership, validation, and escalation.
- Mark tenant-specific values clearly.
- Avoid claiming exact TOPdesk tenant fields unless provided by metadata, exports, or API samples.

## Output Patterns

- For a new handbook: produce title, audience, scope, chapters, procedures, checklists, and maintenance notes.
- For updates: preserve existing structure and patch only the requested section.
- For executive docs: emphasize outcomes, metrics, roadmap, risks, and decisions needed.
- For operator/admin docs: emphasize step-by-step workflows and escalation.