# Topdesk Proof Of Value

> Build TOPdesk proof-of-value sprint packs for AI, Power BI, OData/API, data quality, and service-management improvements. Use for PoV scope, inputs, outputs, demo storyline, acceptance criteria, ROI assumptions, Power BI proof dashboards, KPI baselines, implementation plan, stakeholder messaging, and go/no-go decision material.

- Skill: `rweisssieker-xp/topdesk-proof-of-value` (Agent Skill)
- Install (CLI): `npx skillmds@latest add rweisssieker-xp/topdesk-proof-of-value`
- Raw SKILL.md: https://api.skillmd.com/api/skills/rweisssieker-xp/topdesk-proof-of-value/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Product & Planning
- Author: rweisssieker-xp (https://skillmd.com/u/rweisssieker-xp)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/rweisssieker-xp/topdesk-proof-of-value

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# TOPdesk Proof Of Value

Use this skill to package a short, credible TOPdesk proof-of-value sprint.

## Workflow

1. Pick one measurable value theme: SLA focus, reporting automation, AI assist, data quality, routing, knowledge deflection, or migration confidence.
2. Define required tenant artifacts: OData metadata, sample exports, KPI definitions, process rules, role/security assumptions.
3. Create PoV outputs: Power BI prototype, semantic model sketch, AI feature pack, data-quality findings, ROI calculator, demo script, decision memo.
4. Define success metrics and acceptance criteria before implementation.
5. Include a Power BI page plan and measures for baseline vs target.
6. Produce next-step offer packaging: pilot, foundation, production rollout, governance cockpit.

## References

- Load `references/proof-of-value-sprint.md` for sprint structure and deliverables.
- Load `references/roi-and-powerbi-proof.md` for ROI formulas, Power BI proof pages, and KPI evidence.

## Assets

- Use `assets/proof-of-value-plan-template.md`.
- Use `assets/roi-calculator-template.csv`.
- Use `assets/pov-powerbi-measures.dax`.

## Scripts

- Use `scripts/new_pov_pack.py` to generate a PoV plan and ROI CSV.