# Consistent Help

> Use when reviewing support UI across multi-page flows such as checkout, onboarding, account recovery, or support journeys. Compare multiple pages in the same variation instead of reviewing a single page alone.

- Skill: `thedaviddias/consistent-help` (Agent Skill, multi-file: 2 files)
- Install (CLI): `npx skillmds@latest add thedaviddias/consistent-help`
- Raw SKILL.md: https://api.skillmd.com/api/skills/thedaviddias/consistent-help/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Coding & Dev Tools
- Author: thedaviddias (https://skillmd.com/u/thedaviddias)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/thedaviddias/consistent-help

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# Keep repeated help mechanisms in a consistent location

Users who need help during a task should not have to hunt for it on every screen. Predictable placement reduces stress and makes support easier to find when a user is already struggling.

## Quick Reference

- Put repeated help in the same place across related pages
- Keep the same relative order at the same breakpoint and zoom level
- Review chat, phone, contact, FAQ, and help-center entry points together
- Inconsistency across steps matters more than the exact visual style

## Check

Audit repeated help mechanisms across this set of pages. Check whether contact links, chat triggers, help-center links, or support phone numbers appear in the same relative order on each page.

## Fix

Move repeated help mechanisms into a consistent location and keep their relative order stable across the flow at the same breakpoint.

## Explain

Explain WCAG Consistent Help, what counts as a repeated help mechanism, and why consistent serial order matters more than pixel-perfect placement.

## Code Review

Review page chrome, support UI, and responsive layouts related to Keep repeated help mechanisms in a consistent location. Flag exact pages or breakpoints where repeated help moves to a different relative position.

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For full implementation details, code examples, and framework-specific guidance,
see `references/rule.md`.

Rule page: https://frontendchecklist.io/en/rules/accessibility/consistent-help