# Incident Communications > Convert triage outputs into audience-specific disruption communications for customers, suppliers, and internal leadership. Use when this capability is needed. - Skill: `tomevault-io/incident-communications` (Agent Skill, multi-file: 2 files) - Install (CLI): `npx skillmds@latest add tomevault-io/incident-communications` - Raw SKILL.md: https://api.skillmd.com/api/skills/tomevault-io/incident-communications/raw - Safety review: pending (external: skill-scanner PASS, skillspector PASS) - Works with: Claude Code, Claude.ai, OpenAI Codex - Category: Coding & Dev Tools - Author: tomevault-io (https://skillmd.com/u/tomevault-io) - Updated: 2026-09-17 - Page: https://skillmd.com/skills/tomevault-io/incident-communications --- # Incident Communications Skill Use this skill after triage is complete to produce clear, honest, and action-oriented updates. ## Output Expectations - Keep updates direct and specific. - Avoid speculative timelines. - Include the next checkpoint time. - Be explicit about what actions are already in flight. ## Resources - [references/tone-guidelines.md](references/tone-guidelines.md) - [assets/customer-update-template.md](assets/customer-update-template.md) - [assets/supplier-escalation-template.md](assets/supplier-escalation-template.md) --- > Source: [arafattehsin/generative-ai](https://github.com/arafattehsin/generative-ai) — distributed by [TomeVault](https://tomevault.io).