# Memory > Records and appends every user-agent customer support interaction to the memory.md log in the workspace. Use when this capability is needed. - Skill: `tomevault-io/memory-8` (Agent Skill, multi-file: 2 files) - Install (CLI): `npx skillmds@latest add tomevault-io/memory-8` - Raw SKILL.md: https://api.skillmd.com/api/skills/tomevault-io/memory-8/raw - Safety review: pending - Works with: Claude Code, Claude.ai, OpenAI Codex - Category: AI & ML - Author: tomevault-io (https://skillmd.com/u/tomevault-io) - Updated: 2026-09-17 - Page: https://skillmd.com/skills/tomevault-io/memory-8 --- # Memory Skill Use this skill to log conversations and important events, ensuring a historical record of all customer support interactions is maintained in `.agents/workspace/memory.md`. ## Instructions for the Agent To record an interaction: 1. Append the conversation or event details directly to `.agents/workspace/memory.md` using your file writing capabilities. Create the file if it does not exist. 2. Format the entry using the following casual, clean layout: ```markdown Date: [Current Date] - First snapshot of the website (example.com) has been created - Customer asked about , responded with details from --- ``` This keeps a clean, chronological history of all support queries and replies. --- > Source: [google-gemini/gemini-managed-agents-templates](https://github.com/google-gemini/gemini-managed-agents-templates) — distributed by [TomeVault](https://tomevault.io).