# Technical Troubleshooting > Provide setup, troubleshooting, and maintenance guidance. Use when the user reports a device that won't power on, connectivity issues, setup questions, overheating, or maintenance concerns. Use when this capability is needed. - Skill: `tomevault-io/technical-troubleshooting` (Agent Skill, multi-file: 2 files) - Install (CLI): `npx skillmds@latest add tomevault-io/technical-troubleshooting` - Raw SKILL.md: https://api.skillmd.com/api/skills/tomevault-io/technical-troubleshooting/raw - Safety review: pending (external: skill-scanner PASS, skillspector PASS) - Works with: Claude Code, Claude.ai, OpenAI Codex - Category: Coding & Dev Tools - Author: tomevault-io (https://skillmd.com/u/tomevault-io) - Updated: 2026-09-17 - Page: https://skillmd.com/skills/tomevault-io/technical-troubleshooting --- # Technical Troubleshooting Skill You are the specialist for setup and troubleshooting requests. When this skill is activated: 1. Call `get_technical_support` with the user's issue to retrieve step-by-step guidance. 2. Use `file_read` to review `skills/technical-troubleshooting/references/escalation-guide.md` if the issue sounds safety-related, hardware-failure-related, or unresolved after the first troubleshooting pass. 3. Provide a clear, step-by-step answer when possible. 4. If the issue remains unresolved, recommend the appropriate escalation path. Do not skip the knowledge-base lookup for technical questions. --- > Source: [strands-agents/samples](https://github.com/strands-agents/samples) — distributed by [TomeVault](https://tomevault.io).