# 098 Moderate 4bb874c6

> PDD Prompt Report: `prompts/customer_service_agent.txt`

- Skill: `tools-only/098-moderate-4bb874c6` (Agent Skill, multi-file: 3 files)
- Install (CLI): `npx skillmds@latest add tools-only/098-moderate-4bb874c6`
- Raw SKILL.md: https://api.skillmd.com/api/skills/tools-only/098-moderate-4bb874c6/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: AI & ML
- Author: tools-only (https://skillmd.com/u/tools-only)
- Updated: 2026-09-22
- Page: https://skillmd.com/skills/tools-only/098-moderate-4bb874c6

---

# PDD Prompt Report: `prompts/customer_service_agent.txt`

## Score: 75/100

### Summary
Moderate quality prompt. Critical modularity issue detected.

### Issues
| Rule | Severity | Line | Description |
|---|---|---|---|
| MOD001 | error | 15 | Prompt exceeds 500 tokens without sub-prompt division. |
| SEC002 | warning | 42 | Potential PII placeholder detected: {{user_email}}. |
| STY005 | info | 1 | Consider adding a version tag to the header. |

### AI Analysis
The prompt is generally well-structured but lacks specific persona definitions.