# Buyer Lens

> Reviews a website, landing page, or product concept through the eyes of its real buyers and reports purchase intent. Builds attribute-conditioned buyer personas, runs a synthetic panel using the SSR method, maps workflow-coverage gaps and incumbent alternatives, and returns scored segments, verbatim objections, and prioritized fixes. Use whenever the user wants a landing page, website, pricing page, or product idea reviewed from the customer's perspective, asks "would people buy this", "validate my idea", "test this concept", "how will my target audience react", wants purchase-intent or pricing feedback, a synthetic panel, focus group, or market research on a startup or product concept, or asks you to act as their customers or buyers — even if they never mention personas, surveys, or purchase intent. NOT for signal inventory or instrumentation planning: if the user asks what buying or intent signals to track, collect, or instrument, use signal-lens instead.

- Skill: `ujjwalks/buyer-lens` (Agent Skill, multi-file: 4 files)
- Install (CLI): `npx skillmds@latest add ujjwalks/buyer-lens`
- Raw SKILL.md: https://api.skillmd.com/api/skills/ujjwalks/buyer-lens/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Web & Frontend
- Author: ujjwalks (https://skillmd.com/u/ujjwalks)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/ujjwalks/buyer-lens

---


# buyer-lens

Evaluate a product or page the way its buyers would, using the semantic
similarity rating (SSR) method from Maier et al., arXiv:2510.08338. The paper's
core findings drive every rule here: LLM panels reproduce human purchase-intent
rankings only when respondents are conditioned on concrete buyer attributes and
react in free text first — asking for a 1–5 rating directly collapses variance
into uniform 4s and the results stop matching human panels.

Work through the steps in order. Do not skip step 4 (the maps) or step 6 (the
script) — they exist because models grade only what a page says and miscount
distribution arithmetic.

Wrong skill? This one simulates how buyers would *react* to something. If the
request is instead about what to *observe* — which buying signals to track, what
data each one needs, whether it can lawfully be collected — that is
[signal-lens](https://github.com/ujjwalks/signal-lens). The same pricing page is
an artifact here and an evidence surface there, so the verb decides:
review/test/validate/"would they buy" is this skill;
track/detect/collect/instrument is not.

## Step 0 — Intake

If the request already names a website URL or describes the product, do not
re-ask. Otherwise ask one question: what website or product should be reviewed
(a URL is preferred — a live page shows what buyers actually see, including
what's missing). Defaults, stated not asked: 2–4 buyer segments, 5 respondents
per segment.

## Step 1 — Capture the concept

Fetch the page with browser tools (navigate + screenshot + accessibility
snapshot) when available; plain HTTP fetch renders many SPAs as an empty shell,
and you would review a page the buyer never sees. If the page will not render
at all (auth wall, 404, blocked), say so and run from the user's description
instead — never grade an empty shell as though it were the concept. Record
verbatim: headline claims, capabilities, integrations, pains addressed, CTAs,
and pricing. If no pricing is shown, record that as a concept attribute —
buyers read absent pricing as "expensive" and it depresses stated intent.

## Step 2 — Identify the buyer segments

Infer 2–4 segments from the page's own targeting (who it's sold to, whose
vocabulary it borrows), including any intermediary segment (the accountant,
agency, or reseller who recommends onward) — pages usually forget these and
that gap is itself a finding. State the segments and proceed; ask only if the
target buyer is genuinely undecidable from the material.

## Step 3 — Build the personas

Read `references/persona-schema.md` before writing any persona. Personas must
be conditioned on the attributes that predict purchase behavior — workflows by
cadence, tool stack with spend, budget authority, buying process — not
demographic vibes; the paper found budget/income conditioning replicates human
response patterns best, age next, gender/region unreliably. When the domain is
unfamiliar, web-search to ground tool names, workflows, and typical spend —
never invent vendors or prices from memory.

## Step 4 — Map coverage and competition (before any elicitation)

Build two maps from the personas, because silence is data a respondent won't
volunteer:

- **Workflow-coverage gap map** — classify every persona workflow as Covered /
  Named-only / Missing against the concept. Rank the misses by frequency ×
  money at stake × incumbent weakness.
- **Incumbent frame** — per segment: the status quo (often a spreadsheet or
  doing nothing, not software), overlapping incumbent tools, and web-verified
  named alternatives a shopping buyer would compare.

## Step 5 — Run the panel

Read `references/ssr-protocol.md` before eliciting the first respondent. The
non-negotiables, with the reasons they exist:

- Free text only, never a rating — direct numeric elicitation produces
  unrealistically narrow, over-confident distributions (the paper's baseline
  failure).
- One respondent at a time, each blind to the others — a single batched pass
  makes respondent 4 contrarian because 1–3 were positive, which is theater,
  not variance. For real isolation, write an elicitation spec (personas +
  concept; shape in the script's `--help`) and run
  `python3 scripts/panel_runner.py spec.json -o reactions.json` — it elicits
  every respondent in its own fresh headless context. Preview with `--plan`
  first; if the `claude` CLI is unavailable it says so — then elicit
  in-conversation, one respondent per message.
- Vary respondents on budget pressure, age/tenure, size, and incumbent
  satisfaction — attribute variance is where real distribution spread comes
  from.
- Reactions must name the status quo they'd displace; real intent is
  displacement intent.

## Step 6 — Score with the script

Write the panel to JSON — shape documented in the script's `--help`, worked
example at `examples/sample-panel.json`. Save it somewhere durable (the
project directory or wherever the user keeps research), named
`<concept>-<yyyy-mm-dd>.panel.json` — not a temp directory, because the
re-test workflow below needs this exact file to survive until the concept is
revised. Then from this skill's folder run:

```
python3 scripts/panel_math.py <panel-file>.json
```

It validates every distribution (sums to 1.0, no over-confident spikes),
computes expected values and segment aggregates, and prints the headline
table. Distribution arithmetic is deterministic work; done by hand it gets
quietly miscounted. Use `--compare <previous-panel>.json` when re-testing a
revised concept against the same panel.

## Step 7 — Write the report

Read `references/report-template.md` and follow its shape. The report must end
with prioritized, concrete suggestions tied to respondent evidence (what would
move the 3s to 4s), and must carry the caveats verbatim: the reliable outputs
are relative rankings between segments and concepts, objection themes, and
budget-pressure effects; absolute purchase-intent levels are not conversion
forecasts.

## Comparing variants

To test revised pages, price points, or competing concepts: same respondent
variants, same order, one saved panel file per variant, then

```
python3 scripts/panel_math.py v1.panel.json v2.panel.json v3.panel.json
```

which prints a segment × variant ranking matrix (two files also works;
`--compare` remains for a single before/after diff). Relative ranking between
variants is what the method demonstrably recovers (≈90% of human test–retest
reliability in the paper); never present a single run's absolute mean as a
forecast. The script warns if the variants' respondent sets differ — ranking
is only protocol-valid on identical panels.

