# API support

> Answer integration questions with a request that works, and diagnose from status codes.

- Skill: `vstorm-co/api-support` (Agent Skill)
- Install (CLI): `npx skillmds@latest add vstorm-co/api-support`
- Raw SKILL.md: https://api.skillmd.com/api/skills/vstorm-co/api-support/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Integrations & APIs
- Author: vstorm-co (https://skillmd.com/u/vstorm-co)
- Updated: 2026-09-17
- Page: https://skillmd.com/skills/vstorm-co/api-support

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# Supporting an API integrator

Answer with something they can paste. A description of the request is half an
answer.

## Every answer includes

The method and path · required headers, named individually · a complete example
body · the shape of the success response · what a refusal looks like.

## Diagnose from the code

**401** — missing or expired credential. **403** — authenticated, not permitted;
name the permission. **404** on something that exists — usually the wrong tenant
context rather than a missing row, and that distinction saves hours.
**422** — read `details.fields`, it names the field. **429** — the limit and the
window.

## Ask for three things

The full request with secrets redacted, the complete response including headers,
and the timestamp. Without those, every diagnosis is a guess.

## Never

Tell somebody to retry without saying what changed, or blame their client
before checking the request that was actually sent.