# Virtual Agent/web

> Zoom Virtual Agent SDK for web embeds. Use for campaign or entry ID chat launch, event-driven controls, user context updates, and CSP-safe deployment.

- Skill: `zoom-skills/virtual-agent-web` (Agent Skill, multi-file: 5 files)
- Install (CLI): `npx skillmds add zoom-skills/virtual-agent-web`
- Raw SKILL.md: https://api.skillmd.com/api/skills/zoom-skills/virtual-agent-web/raw
- Safety review: pending
- Works with: Claude Code, Claude.ai, OpenAI Codex
- Category: Marketing & Growth
- Author: zoom (https://skillmd.com/u/zoom-skills)
- Updated: 2026-09-10
- Page: https://skillmd.com/skills/zoom-skills/virtual-agent-web

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# Zoom Virtual Agent SDK - Web

Official docs:
- https://developers.zoom.us/docs/virtual-agent/web/
- https://developers.zoom.us/docs/virtual-agent/web/reference/

## Quick Links

1. [concepts/lifecycle-and-events.md](concepts/lifecycle-and-events.md)
2. [examples/campaign-and-entry-patterns.md](examples/campaign-and-entry-patterns.md)
3. [references/web-reference-map.md](references/web-reference-map.md)
4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md)

## Hard Guardrails

- Gate calls behind readiness (`zoomCampaignSdk:ready` or `waitForReady()`).
- Do not call `show/hide/open/close` before SDK initialization.
- Keep CSP and script host policy validated before debugging business logic.
- Prefer campaign embed over entry ID when minimizing user friction is a priority.

## Chaining

- Product-level architecture and drift checks: [../SKILL.md](../SKILL.md)
- Contact Center web context: [../../contact-center/web/SKILL.md](../../contact-center/web/SKILL.md)
- OAuth or REST for backend workflows: [../../oauth/SKILL.md](../../oauth/SKILL.md), [../../rest-api/SKILL.md](../../rest-api/SKILL.md)