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Support Agent

Support Agent from jcaiagent7143-ui/harnessforge.

by @jcaiagent7143-ui 4 skills

Skills in this plugin

4
  1. ▌
    File Ticket · jcaiagent7143-ui
    Create a ticket with intent, priority, and lineage back to the originating conversation turn.
    1 install
  2. ▌
    Classify Intent · jcaiagent7143-ui
    Classify an inbound support message into question / bug / feature / billing / other.
    1 install
  3. ▌
    Retrieve Kb Answer · jcaiagent7143-ui
    Search the project KB and return either a direct answer with citations or "no high-confidence match".
    1 install
  4. ▌
    Escalate If Unresolved · jcaiagent7143-ui
    Escalate any open ticket past its SLA to a human, preserving lineage.
    1 install