Customer Journey Map

curated by SkillMD · plugin · 4 skills

Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.

Install the whole plugin (CLI)

npx skillmds add owl-listener/interview-script
npx skillmds add owl-listener/summarize-interview
npx skillmds add phuryn/customer-journey-map
npx skillmds add owl-listener/affinity-diagram

⬇ Download

Skills in this plugin

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interview-script · owl-listener
Create structured user interview scripts with warm-up, core exploration, and wrap-up sections for qualitative research.

1.7k
repo stars
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summarize-interview · owl-listener
Transform user interview transcripts into structured, actionable insights with key themes, quotes, and action items.

1.7k
repo stars
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customer-journey-map · phuryn
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities to identify friction points and improve user experience.

22.6k
repo stars
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affinity-diagram · owl-listener
Organize qualitative research data into an affinity diagram with themes, clusters, and insight statements.

1.7k
repo stars