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Customer Journey Map

Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.

Curated by SkillMD 4 skills 2 authors

Skills in this plugin

4
  1. ▌
    Interview Script · owl-listener
    Create structured user interview scripts with warm-up, core exploration, and wrap-up sections for qualitative research.
    1.7k repo stars
  2. ▌
    Summarize Interview · owl-listener
    Transform user interview transcripts into structured, actionable insights with key themes, quotes, and action items.
    1.7k repo stars
  3. ▌
    Customer Journey Map · phuryn
    Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities to identify friction points and improve user experience.
    22.6k repo stars
  4. ▌
    Affinity Diagram · owl-listener
    Organize qualitative research data into an affinity diagram with themes, clusters, and insight statements.
    1.7k repo stars