Results for “abandonment-rate”

8 skills
rulebase-co
Cx Deflection Analysis
Use to measure whether a support bot, AI agent, or self-service channel actually reduces contact volume, and to audit a vendor's containment or deflection number. Trigger for "what's our real deflection rate", "is the bot working", "our containment rate is 70% but tickets haven't dropped", automation ROI, self-service savings, AI agent resolution rate, or designing a holdout test for a support bot.
1 · bundle
machenjie
Regression Testing
`analysis-agent`/`task-agent`/`review-agent`: use for recurrence guards on known defects, incidents, or escaped failures; skip speculative risk without a prior failure mechanism.
4 · bundle
machenjie
Failure Diagnosis
`analysis-agent`/`task-agent`/`review-agent`: use when symptoms, logs, metrics, regressions, or incidents need cause analysis; skip when no diagnosis decision exists.
4 · bundle
machenjie
Threat Modeling
`analysis-agent`/`task-agent`/`review-agent`: use for changed assets, trust boundaries, reachable abuse paths, impact, or control placement; skip without a security delta.
4 · bundle
smith6jt-cop
Account Aware Training
Add account state (P&L, win rate, drawdown) to RL observations + drawdown penalty in rewards. Trigger when: (1) model needs account awareness, (2) training should penalize drawdowns, (3) upgrading obs_dim 5300→5600.
3
muratcankoylan
Context Degradation
Diagnose and mitigate context degradation patterns including lost-in-middle failures, context poisoning, distraction, confusion, and clash in AI agent systems.
16.9k · bundle
vvieira010-pixel
Fading Manager
Track performance across sessions and reduce scaffolding as competence grows. Makes fading visible — the learner knows when scaffolds are removed and why. Use for sustained learning engagement where independence is the goal.
0
machenjie
Observability
`analysis-agent`/`task-agent`/`review-agent`: primary-Skill-selected for logs, metrics, traces, alerts, SLI/SLO, or diagnostics; never task owner; skip without signal impact.
4 · bundle