Results for “contact”
20 skillsCx Journey Mapping
Use to map support contacts onto the product lifecycle, interpret contact as a lifecycle signal, and avoid journey-map theatre. Trigger for "customer journey map support", "contact by lifecycle stage", onboarding support drivers, churn and support overlap, stage-specific contact reasons, or when journey mapping is worth doing.
1
Cx Self Service Funnel
Use to analyse the help-centre funnel from search through article view to contact, find actionable drop-off, and align KB content to contact drivers. Trigger for "self-service funnel", "contact after viewing an article", "why doesn't the help centre deflect", KB deflection rate, search-to-contact conversion, or article effectiveness.
1
Slowly Changing Dimensions
**When:** Not important (contact info)
2
Cx Article Effectiveness
Use to measure which help articles actually resolve contacts versus merely being read, including contact-after-view and assisted resolution. Trigger for "are our help articles working", article view counts misleading, deflection measurement, contact after reading an article, self-service success metrics, KB ROI, or stopping AI agents from optimising for page views.
1
Extract Resume Data
Extract candidate name, contact details, work history, and skills from resumes.
2
Cx Proactive Support
Use to design and measure proactive outbound support that prevents inbound contacts without creating new ones. Trigger for "proactive support", "prevent tickets with outbound", outage notifications, shipment alerts, eligibility and suppression rules, measuring prevented contacts, or proactive messaging opt-out.
1
More results
Champion Tracker
Track key contacts who change jobs and draft warm outreach to movers at ICP companies
2 · bundle
Cx Duplicate Detection
Use to find duplicate or repeated support conversations and produce a reviewable merge plan. Trigger for "find duplicate tickets", "customers contacting us twice about the same thing", deduplicating a helpdesk, cleaning up ticket volume, or measuring how much of your contact volume is the same issue submitted more than once.
1 · bundle
Voice Call
Start voice calls via the Clawdbot voice-call plugin.
0
Jinshuju
Use when the user wants to create or edit forms, collect or query entries, bulk-update form data, check invoices or payment history, or manage their Jinshuju (金数据) account and team members. Also activate for keywords: 金数据, 表单, 问卷, 报名表, form_token, 数据录入, 数据查询, 批量修改.
228
Cx Onboarding Friction
Use to find the activation blockers visible in support contacts from new customers, before they show up in retention numbers months later. Trigger for "why aren't new customers activating", "what do new customers contact us about", onboarding drop-off, time-to-value analysis, first-90-days support experience, or a retention problem that traces back to activation.
1
Cold Call Opener
Turn a cold dial into a conversation. A permission-based opener plus ready objection turns for "not interested," "no time," "just send me info," and "we already use X," tuned to one persona. Built for B2B SDRs and full-cycle reps, customizable to your persona, offer, and dialer. Trigger on "write a cold call opener", "give me objection responses", "handle 'not interested'", "cold call script for this persona", or any live-dial prep.
0 · bundle
Voice Call
Start voice calls via the OpenClaw voice-call plugin.
0
Lark Im
飞书即时通讯:收发消息和管理群聊。发送和回复消息、搜索聊天记录、管理群聊成员、上传下载图片和文件、管理表情回复、发送应用内/短信/电话加急、发送交互卡片(Interactive Card)。当用户需要发消息、查看或搜索聊天记录、下载聊天中的文件、查看群成员、搜索群、创建群聊或话题群、管理标记数据、管理 Feed 置顶(添加/移除/查询置顶会话)、管理标签数据、发送交互卡片时使用。
9 · bundle
Lark Im
飞书即时通讯:收发消息和管理群聊。发送和回复消息、搜索聊天记录、管理群聊成员、上传下载图片和文件(支持大文件分片下载)、管理表情回复、发送应用内/短信/电话加急、发送和处理交互卡片(Interactive Card)、监听卡片按钮回调(card.action.trigger)。当用户需要发消息、查看或搜索聊天记录、下载聊天中的文件、查看群成员、搜索群、创建群聊或话题群、管理标记数据、管理 Feed 置顶(添加/移除/查询置顶会话)、管理标签数据、处理卡片回调时使用。
0 · bundle
Tg
Telegram CLI for reading, searching, and sending messages. Use when the user asks about Telegram messages, wants to check inbox, search chats, send messages, or look up contacts and groups.
2 · bundle
Molecular Dynamics
Run and analyze molecular dynamics simulations with OpenMM and MDAnalysis. Set up protein/small molecule systems, define force fields, run energy minimization and production MD, analyze trajectories (RMSD, RMSF, contact maps, free energy surfaces).
30.2k · bundle
Ehs Emergency Environmental
Use this skill when the user asks about Environmental Health & Safety (EHS) for trucking — fuel spill response, hazmat release reporting, EPA + state environmental reporting, emergency contact information (CHEMTREC), environmental impairment liability insurance, and how to handle a CMV-related environmental incident. Cite 40 CFR + 49 CFR 174.6.
1
Cx Escalation Analysis
Use to analyse why support contacts escalate, how long escalations take, and which escalation paths are broken or missing. Trigger for "why are escalations increasing", "how long do escalations take", "which issues get escalated most", tier 2 volume, back-office handoffs, escalations with no defined path, or designing an escalation process.
1
Cover Story
Write the context brief a first-time tester gets before testing an app, tool, codebase, or product — it explains WHAT the thing is and why it exists, while deliberately withholding HOW anything works. The companion to the fresh-eyes skill; the brief it produces is the "starting information" handed to a fresh-eyes tester. Use this whenever the user is preparing a fresh-eyes or first-time-user test and needs the setup material, or says things like "describe my app without giving anything away", "write the context card for the tester", "explain what it is but not how to use it", "set up the newcomer test", "what would the tester be told going in?", or wants a spoiler-free description of their product. Also use it when someone asks for the briefing/intro that a new tester, new hire, or evaluator should receive before first contact with the thing being tested.
0