Results for “cpa-handoff”
11 skillsMore results
Handoff
Handoff
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Cs Escalation
Package a customer escalation for engineering, product, or leadership as a decision-ready handoff — impact, timeline, facts vs. hypotheses, and a specific ask with an owner.
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Handoff Diet
Meta-skill codifying the no-wakeup-polling pattern. Describes the ScheduleWakeup anti-pattern, the fix (--auto merge + detached watcher), and when to still use wakeups. Reduces handoff spam by 80%.
1 · bundle
Handoff Readiness Brief
Prepare implementation handoffs with states, flows, assets, edge cases, and acceptance criteria.
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Session Handoff
Close a work session without losing what just happened. Write a handoff brief that captures progress, the decisions you made, the unfinished items and their next steps, and the details that would evaporate overnight, then it asks whether to commit or save it, never automatically. Trigger on "wrap up this session", "write a handoff", "close out for the day", "hand this off", "what did we get done", or the end of any working session you might have to resume later.
0 · bundle
Ce Pov
Give a decisive, project-grounded point of view in the subject's own shape: a graded verdict on an external-adoption question, a holistic take on a document, or a position on a user-supplied approach set. Use for a solo POV, a mid-session second opinion, a named-peer cross-check, any request to consult other models or reconcile their opinions, an `oracle` panel, or a correction-cost-gated proactive cross-check offer. Not for findings review (use ce-doc-review), neutral explainers, or generating options (use ce-ideate or ce-brainstorm).
2 · bundle
Ijfw Handoff
Session handoff generation and loading. Trigger: session end, context full, /handoff
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Handoff
Generate a project-level context snapshot for resuming work in a fresh session
1 · bundle
Cx After Hours Coverage
Use to design overnight and follow-the-sun support — coverage models, handoff quality and measuring what is lost between shifts. Trigger for "after-hours coverage", "follow the sun", overnight support design, night shift vs defer async, handoff packet, shift handover quality, global coverage gaps, or when customers reopen tickets after every handoff.
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Cx Transfer Protocol
Use to define handoff standards for support transfers and to measure whether context survives the handoff — cold vs warm, required fields, and re-ask rate after transfer. Trigger for "transfer protocol", "warm handoff", "customers repeat themselves after transfer", "ping-pong between teams", "what should agents include when transferring", handoff quality, or re-ask rate after escalation.
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