Packs
2 packscurated
Customer Journey Mapping
Map the end-to-end customer journey, identify friction points, and uncover improvement opportunities.
5 skills · pack
curated
Customer Journey Map
Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.
4 skills · pack
Results for “customer-journey-map”
26 skillscustomer-journey-map
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics to diagnose broken experiences and align teams on the full customer flow.
5.6k · bundle
customer-journey-mapping-workshop
Run a customer journey mapping workshop with adaptive questions to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.
5.6k
experience-map
Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships across the customer journey.
1.7k
More results
customer-journey-map
Maps the end-to-end customer experience from awareness to advocacy — touchpoints, emotions, friction points, and improvement opportunities per stage. Use when identifying drop-off points, improving onboarding, or understanding the full user lifecycle. Triggers on: customer journey, user journey, journey map, touchpoints, onboarding experience, funnel analysis, churn points, aha moment, drop-off, user lifecycle.
3
user-journey-mapper
Use this when a feature or product needs a clear end-to-end user journey across entry, action, system response, and outcome. Trigger on requests to map the full experience before screens or components are finalized.
0
cx-journey-mapping
Use to map support contacts onto the product lifecycle, interpret contact as a lifecycle signal, and avoid journey-map theatre. Trigger for "customer journey map support", "contact by lifecycle stage", onboarding support drivers, churn and support overlap, stage-specific contact reasons, or when journey mapping is worth doing.
1
job-to-be-done-map
Frame jobs, triggers, desired outcomes, anxieties, and product opportunities.
0
cs-escalation
Package a customer escalation for engineering, product, or leadership as a decision-ready handoff — impact, timeline, facts vs. hypotheses, and a specific ask with an owner.
0
cja-top-movers-watchlist
Identifies which items (pages, campaigns, products, channels, regions) had the biggest increases or decreases for a key metric between two time periods.
142 · bundle
cxo-chief-experience-officer
Lead customer experience with journey mapping, voice of customer programs, service design, and experience metrics.
12 · bundle
outcome-map
Create product objectives, key results, initiatives, guardrails, and review cadence.
0
user-journey-mapper
Manage user journey mapper operations. Auto-activating skill for Visual Content. Triggers on: user journey mapper, user journey mapper Part of the Visual Content skill category. Use when working with user journey mapper functionality. Trigger with phrases like "user journey mapper", "user mapper", "user".
4
service-blueprint
Map the end-to-end service delivery system including frontstage actions, backstage processes, and supporting infrastructure.
1.7k
ctrip-wendao
当用户发起任意旅行相关问询时,包含但不限于:预订酒店、机票查询、火车票查询、景点推荐、寻找当地特色玩乐、目的地查询、行程规划、美食住宿攻略、签证、查询旅游攻略、获取旅行建议等场景,自动触发此技能。当用户需要操作携程时使用此skill。
9 · bundle
tour-plan
Plan tours with routing, logistics, and promotion. TRIGGERS - Use when user needs help with tour-plan related tasks.
22
user-flow-diagram
Create user flow diagrams that map paths, decisions, branches, and error recovery through a product.
1.7k
pastor-framework
当需要制作详细的推广材料(如销售页、促销邮件)时
11 · bundle
dating-web
Provides a dashboard template for community/dating metrics with a navigation rail, ticker bar, headline KPIs, 30-day mutual-matches bar chart, and match-rate trend block.
· bundle
tour-plan
Plan tours with routing, logistics, and promotion. TRIGGERS - Use when user needs help with tour-plan related tasks.
3
batch-grill-me
Runs a relentless interview that asks every frontier question at once, round by round. Use when the user wants to be grilled on a design or map a design tree.
580
user-flow-mapper
Maps user flows and journey maps with decision points, error states, and optimization suggestions
6 · bundle
code-tour
Create CodeTour `.tour` files — persona-targeted, step-by-step walkthroughs with real file and line anchors. Use for onboarding tours, architecture walkthroughs, PR tours, RCA tours, and structured "explain how this works" requests.
0
career-path-planner
Map career development paths with skill gap analysis and learning recommendations
6 · bundle
process-map
Create process maps with steps, decisions, and handoffs. TRIGGERS - Use when user needs help with process-map related tasks.
3
travel-cn
旅行信息查询 - 去哪儿/携程/飞猪数据查询(Expedia 中国版)
228 · bundle
competitive-teardown
Transforms scattered competitor data into a decision-ready product strategy report with positioning maps, feature matrices, pricing analysis, and opportunity windows.
· bundle