Results for “help-desk”

Build AI help desk automation systems. TRIGGERS - Use when user needs help with ai-help-desk related tasks.

Manage Zendesk support tickets via the `zd` CLI. Use when the user asks about Zendesk tickets, support tickets, customer issues, helpdesk operations, or ticket triage. Covers listing, searching, creating, updating, and deleting tickets, plus authentication setup and Zendesk search queries. Triggers on tasks involving "zendesk", "zd", "support ticket", "ticket queue", "helpdesk", or "customer support".

Triage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.

Autopsy a stuck project, extract salvageable artifacts, and route to a fresh start via $bootstrap-repo reset or new-repo bootstrap

Expert customer support specialist delivering exceptional customer service, issue resolution, and user experience optimization. Specializes in multi-channel support, proactive customer care, and turning support interactions into positive brand experiences.

麦当劳助手 - 查询/领取优惠券、活动日历、餐品营养信息、门店查询

麦当劳助手 - 查询/领取优惠券、活动日历、餐品营养信息、门店查询

Classify customer support tickets, emails, or chats by category and priority, draft responses, and document next steps.

Runs a relentless interview that sharpens a plan or design and creates docs (ADRs and glossary) along the way. Use when the user wants to stress-test a plan or design, or produce decision records.

用于操作本地电脑 GUI、浏览器原生界面或真实本地浏览器状态，包括桌面应用、系统设置、弹窗、安装器、文件选择器、专业软件、远程桌面，以及软件下载安装、更新、卸载和首次启动验证。

Creates safety alert decks with hazard stripes, tiered cards, and policy code blocks for incident reviews and risk communication.

Startup skill router: maps any incoming request to the correct skill using Quick Lookup table and _manifest.json. Loaded automatically at session start. Triggers on: every new request — this is the dispatch layer, not a user-facing skill. NOT for: executing tasks directly — always routes to a domain-specific skill.

Begins a hotfix for a production issue using git-flow. This skill should be used when the user asks to "start a hotfix", "create hotfix branch", "fix a critical bug", "git flow hotfix start", or wants to begin a hotfix. Accepts either an explicit version or a natural-language description of the fix.

飞书即时通讯：收发消息和管理群聊。发送和回复消息、搜索聊天记录、管理群聊成员、上传下载图片和文件（支持大文件分片下载）、管理表情回复、发送应用内/短信/电话加急、发送和处理交互卡片（Interactive Card）、监听卡片按钮回调（card.action.trigger）。当用户需要发消息、查看或搜索聊天记录、下载聊天中的文件、查看群成员、搜索群、创建群聊或话题群、管理标记数据、管理 Feed 置顶（添加/移除/查询置顶会话）、管理标签数据、处理卡片回调时使用。

Use to clean up sprawling helpdesk tags, categories and custom fields so reporting built on them means something. Trigger for "our tags are a mess", "consolidate our ticket categories", "why don't our tag reports add up", duplicate or near-duplicate tags, tags nobody uses, agents tagging inconsistently, or before building reporting on top of tags.

Analyzes what is done and the users query and offers advice on what to do next. Use if user says what should I do next or what do I do now or I'm stuck or I don't know what to do

Skill for the Users area of paddock. 45 symbols across 12 files.

Skill for the Sessions area of paddock. 50 symbols across 13 files.