Packs
3 packscurated
Customer Journey Mapping
Map the end-to-end customer journey, identify friction points, and uncover improvement opportunities.
5 skills · pack
curated
Customer Journey Map
Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.
4 skills · pack
@owl-listener
Design Research
User research skills for designers: personas, empathy maps, journey maps, interview scripts, usability testing, and card sorting.
12 skills · pack
Results for “journey-map”
24 skillsuser-journey-mapper
Manage user journey mapper operations. Auto-activating skill for Visual Content. Triggers on: user journey mapper, user journey mapper Part of the Visual Content skill category. Use when working with user journey mapper functionality. Trigger with phrases like "user journey mapper", "user mapper", "user".
4
cx-journey-mapping
Use to map support contacts onto the product lifecycle, interpret contact as a lifecycle signal, and avoid journey-map theatre. Trigger for "customer journey map support", "contact by lifecycle stage", onboarding support drivers, churn and support overlap, stage-specific contact reasons, or when journey mapping is worth doing.
1
customer-journey-mapping-workshop
Run a customer journey mapping workshop with adaptive questions to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.
5.6k
customer-journey-map
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics to diagnose broken experiences and align teams on the full customer flow.
5.6k · bundle
More results
experience-map
Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships across the customer journey.
1.7k
user-journey-mapper
Use this when a feature or product needs a clear end-to-end user journey across entry, action, system response, and outcome. Trigger on requests to map the full experience before screens or components are finalized.
0
customer-journey-map
Maps the end-to-end customer experience from awareness to advocacy — touchpoints, emotions, friction points, and improvement opportunities per stage. Use when identifying drop-off points, improving onboarding, or understanding the full user lifecycle. Triggers on: customer journey, user journey, journey map, touchpoints, onboarding experience, funnel analysis, churn points, aha moment, drop-off, user lifecycle.
3
process-map
Create process maps with steps, decisions, and handoffs. TRIGGERS - Use when user needs help with process-map related tasks.
22
ctrip-wendao
当用户发起任意旅行相关问询时,包含但不限于:预订酒店、机票查询、火车票查询、景点推荐、寻找当地特色玩乐、目的地查询、行程规划、美食住宿攻略、签证、查询旅游攻略、获取旅行建议等场景,自动触发此技能。当用户需要操作携程时使用此skill。
9 · bundle
user-flow-mapper
Maps user flows and journey maps with decision points, error states, and optimization suggestions
6 · bundle
process-map
Create process maps with steps, decisions, and handoffs. TRIGGERS - Use when user needs help with process-map related tasks.
3
architecture-map
Maps domains, ownership, dependencies, entry points, tests, services, and risks before broad changes, review, migration, or handoff.
0 · bundle
tour-plan
Plan tours with routing, logistics, and promotion. TRIGGERS - Use when user needs help with tour-plan related tasks.
3
tour-plan
Plan tours with routing, logistics, and promotion. TRIGGERS - Use when user needs help with tour-plan related tasks.
22
cxo-chief-experience-officer
Lead customer experience with journey mapping, voice of customer programs, service design, and experience metrics.
12 · bundle
batch-grill-me
Runs a relentless interview that asks every frontier question at once, round by round. Use when the user wants to be grilled on a design or map a design tree.
580
dep-map
Analyzes dependencies between stories, code modules, tickets, or specs to compute an optimal implementation order with parallel batches, cycle detection, and critical path analysis.
13
career-path-planner
Map career development paths with skill gap analysis and learning recommendations
6 · bundle
maps
Geocode, POIs, routes, timezones via OpenStreetMap/OSRM.
0 · bundle
code-tour
Create CodeTour `.tour` files — persona-targeted, step-by-step walkthroughs with real file and line anchors. Use for onboarding tours, architecture walkthroughs, PR tours, RCA tours, and structured "explain how this works" requests.
0
travel-cn
旅行信息查询 - 去哪儿/携程/飞猪数据查询(Expedia 中国版)
228 · bundle
maps
Geocode, POIs, routes, timezones via OpenStreetMap/OSRM.
1 · bundle
wang-2023-voyager
Mental models and decision frameworks for building autonomous agents that continuously learn, explore, and accumulate skills in open-ended environments without human supervision
10 · bundle
service-blueprint
Map the end-to-end service delivery system including frontstage actions, backstage processes, and supporting infrastructure.
1.7k