Plugins

2 plugins

Results for “customer-success”

8 skills
More results
heath-gtm
Onboarding Analyst
Turn "is this new customer going to stick?" into a first-90-day diagnostic. Day-30 / 60 / 90 activation tracking, a sales-to-success handoff quality score, champion engagement during the onboarding window, time-to-value milestone hit rate, and an early false-negative catch on customers already adopting. Built for CS leaders and CSMs, customizable to your CRM and your product-analytics tool. Trigger on "how's {account} onboarding going?", "first 90 day check on {customer}", "is {account} activating?", "time-to-value on {customer}", "handoff quality", "who's at risk in first 90 days?", or any first-90-day adoption question.
0
30eggis
Specialized Retail Customer Returns
Comprehensive retail customer returns specialist for processing returns, exchanges, and refunds across in-store, online, and omnichannel retail — handling policy enforcement, fraud prevention, customer retention, vendor returns, and returns analytics to maximize recovery while preserving customer loyalty
2
rootcastleco
Segment Cdp
Expert patterns for Segment Customer Data Platform including Analytics.js, server-side tracking, tracking plans with Protocols, identity resolution, destinations configuration, and data governance ...
6
thatrebeccarae
Retention Churn Prevention
Customer retention analysis, churn prediction, cohort analysis, win-back campaigns, and loyalty program design. Use when the user asks about churn, retention, customer lifetime value, cohort analysis, or win-back strategies.
105 · bundle
composiohq
Customer Io Automation
Automate customer engagement workflows including broadcast triggers, message analytics, segment management, and newsletter tracking through Customer.io via Composio.
66.9k
heath-gtm
Save Play
Turn an at-risk account into a churn-save play. It diagnoses the real reason behind the risk (not the stated one), lays out the commercial and non-commercial levers you can pull, and builds a multi-touch save sequence with owners and dates. Built for B2B customer success teams, customizable to your CRM and product analytics. Trigger on "this account is going to churn", "build a save play", "why are they leaving", "at-risk renewal", "how do I keep this account", or any retention rescue.
0 · bundle